Logistics Coordinator

Summary:

Philly’s Best Steak Company Inc. is a leading Philadelphia area meat processing facility specializing in the manufacturing of Philly style steak products. We pride ourselves as being family owned, providing our employees with a safe, friendly, and collaborative work environment.

The Logistics Coordinator plays a crucial role in ensuring the smooth and efficient movement of goods and materials from suppliers to customers. This position requires a keen focus on coordinating all aspects of transportation, including scheduling, tracking, and troubleshooting to guarantee timely delivery. Additionally, the role demands a thorough understanding of regulations and compliance standards related to shipping and logistics. This ensures that all shipments, whether domestic or international, adhere to legal requirements, including customs and import/export rules. Through efficient coordination and problem-solving, the Logistics Coordinator minimizes delays, optimizes costs, and maintains an uninterrupted flow of goods, ultimately supporting the overall success of the business.

Reports to: Customer Service Lead

Status: Full-Time / Non-Exempt

Schedule: Monday – Friday: 7:00 am – 4:00 pm (On-site)

Occasionally, additional hours may be required to complete tasks and/or projects.

Essential Duties/Responsibilities:

• Follow up on automated emails from carriers regarding delivery appointment changes.
• Assign a dedicated person to monitor every order's shipping and receiving process.
• Reschedule orders to new ship dates in case of delays.
• Manage demurrage charges for PBS deliveries.
• Oversee PBS truck delivery appointments.
• Address carrier delivery issues, including delays at the customer's dock.
• Handle trucking claims.
• Generate truck freight reports.
• Approve payments through Bill.com.
• Maintain the daily appointment calendar, adding additional days or weeks as needed.
• Process shipping claims.
• Manage the Logistics email inbox.
• Prepare shipping tags and notices in EDI.
• Coordinate pickup and delivery appointments.
• Organize end-of-week line-ups with carriers.
• Prepare meat line-ups for the following week’s deliveries.
• Perform all other related duties as required.

Skills and Qualifications:

• Bachelor’s degree in Supply Chain Management, Business Management, or a related field is preferred.
• 3-5 years of proven experience working as a Logistics Coordinator.
• Experience with Enterprise Resource Planning (ERP) is preferred, specifically Microsoft Dynamics.
• Proficiency in all Microsoft applications.
• QuickBooks experience is a plus.
• Good oral & written communication skills.
• Customer service skills.
• Able to multi-task and be flexible in a dynamic work environment while maintaining strong attention to detail.
• Ability to work with deadlines.
• Focused on orders, quality, and accuracy.
• Ability to sit for long periods of time at a computer terminal.
• Demonstrate intellectual curiosity about why things are the way they are; challenge the status quo.
• Demonstrate a tendency toward action; materialize thoughts into products or services.
• Teamwork and cooperation - be part of the team and work together for ideas and opinions for planning and decision making.
• Flexibility and initiative - Ability to adapt and work effectively in a variety of situations. Act before required.