Wireless Customer Advocate

1 week ago


MagstattleBas, Grand Est, United States T-Mobile Full time

About the Role: As a Mobile Associate, you'll work closely with customers, understanding their needs and providing tailored solutions. Your passion for delivering exceptional customer experiences will shine through in this role.

Responsibilities:

  • Skillfully navigate conversations with customers to identify their needs and preferences.
  • Develop strong product knowledge to confidently recommend solutions to meet customer requirements.
  • Demonstrate products and services in-store, engaging customers and showcasing the benefits.
  • Maintain accurate records of customer interactions, ensuring seamless follow-up and issue resolution.

Requirements:
  • Previous retail experience preferred, but not required.
  • Excellent communication and interpersonal skills.


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