System Analyst
7 days ago
We are seeking a skilled System Analyst to join our team at The North Highland Co. As a System Analyst, you will play a critical role in ensuring the quality and integrity of our systems.
Key Responsibilities:- Conduct daily system monitoring and quality assurance checks to identify and address any issues or defects.
- Review key application indicators and data anomaly reports to ensure system stability and performance.
- Prepare and deliver daily and weekly system QA reports to stakeholders.
- Lead defect triage meetings and coordinate with the platform vendor to identify and align ownership to ensure defects are addressed, retested, and resolved.
- Participate in release meetings to ensure smooth system releases.
- Monitor and balance notice generation and printing processes to ensure accurate and timely delivery.
- Coordinate with business stakeholders to create requirements elaboration documents that add detail to the high-level product roadmap line items and that identify and address business issues, logic complexities, and solution/business compromises.
- Elicit, analyze, and document business requirements to ensure accurate and complete understanding.
- Write detailed requirement elaboration documents to communicate requirements to stakeholders.
- Facilitate stakeholder sessions to gather feedback and validate results.
- Monitor requirements from design to implementation to ensure accurate and timely delivery.
- Generate weekly defect and system-stability summary reports for leadership.
- Conduct ad-hoc analysis as required to identify trends and areas for improvement.
- Develop presentations on processes for business teams to ensure accurate and timely communication.
- Support documentation of processes on an ongoing basis to ensure accuracy and completeness.
- Support execution of annual processes (e.g., Periodic Data Match, 1095-A, Auto-Renewals), including documentation, dry runs, and production monitoring.
- Review proposed approach and the required reports from each stage.
- Create report templates (Excel and PowerPoint) to track and communicate end-to-end results.
- Gather batch job statistics and balance the counts from end-to-end.
- Analyze the results and compare to prior years and test for reasonableness.
- Review anomalous/unexpected results.
We are looking for a highly skilled and detail-oriented System Analyst to join our team. If you have experience in system quality assurance processes and defect management, and are proficient in using project management and defect tracking tools, we encourage you to apply.
We offer a competitive hourly rate of $80.00 and a comprehensive benefits package, including medical, dental, vision, and 401(k) matching. We are an equal opportunity employer and welcome applications from diverse candidates.
Please note that applicants must be authorized to work in the United States without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.
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