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Intake Coordinator

2 months ago

Los Angeles, California, United States Dayan | Houman - The Accident Guys Full time
{"title": "Intake Specialist Position", "description": "Accident Injury Case Management

We are seeking a highly skilled and empathetic Intake Specialist to join our Personal Injury department at Dayan | Houman - The Accident Guys. As a key member of our team, you will be responsible for handling new client calls, providing exceptional customer service, and setting up clients with initial medical treatment.

Key Responsibilities:

  • Fluently communicate with clients in Spanish
  • Deliver outstanding customer service skills
  • Manage new client calls from initial contact to client sign-up
  • Answer questions and provide guidance to prospective clients
  • Coordinate initial medical treatment for clients

Requirements:

  • Empathetic and responsible individual
  • Outgoing personality with strong communication skills
  • Comfortable speaking on the phone and handling multiple tasks
  • Ability to work well under pressure and maintain a positive attitude
  • Bilingual/Spanish fluency

What We Offer:

  • $23/hour, DOE + Opportunity Bonuses
  • Paid Holidays & Birthdays Off
  • Paid Audible subscription and subsidized on-site Gym membership
  • Health, Dental & Vision Insurance
  • 401K and Profit Sharing
  • Paid Vacations and Sick Days
  • Excellent Work/Office Culture and Environment

About Our Office:

We run a paperless office using APPLE computers and prioritize a family-like work environment. If you have questions, please message us through LinkedIn. We look forward to hearing from you

", "lang_code": "en-US"}