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Financial Receivables Coordinator
2 months ago
Benefits:
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
- Wellness resources
Position Summary
The Accounts Receivable Specialist within the Shared Services team is accountable to the Accounts Receivable Manager. Key responsibilities encompass the preparation of client invoices, application of cash receipts, reconciliation of payments, management of refund inquiries, and data entry of essential client information. This role also includes providing customer service support and handling collections across various brands. Proficiency in Excel reporting is necessary, along with involvement in critical month-end activities. The position may require cross-training and management of additional projects as directed.
Key Responsibilities
- Maintain customer records accurately
- Generate and distribute customer invoices and statements
- Establish and nurture customer relationships
- Identify and rectify billing discrepancies
- Conduct daily cash management tasks, including bank deposit recording, cash receipt log updates, and posting cash to the accounts receivable sub-ledger for multiple brands
- Investigate and resolve cash exceptions or returns
- Ensure accounts receivable records are current, with aging reports updated, credits and collections applied, uncollectible amounts accounted for, and miscellaneous discrepancies resolved
- Process refund requests for franchisees and members in good standing
- Monitor and collect accounts receivable by reaching out to clients via various communication methods
- Implement process improvements and maintain documentation
- Undertake additional duties and projects as assigned
- Minimum of 5 years in general accounting, with a preference for collections experience
- Proficient in Microsoft Excel and other Microsoft Office applications
- Experience with general accounting software is required; familiarity with QuickBooks and NetSuite is advantageous
Propelled Brands is committed to providing equal employment opportunities (EEO) to all employees and applicants without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. This policy applies to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Propelled Brands strictly prohibits any form of workplace harassment based on the aforementioned characteristics. Improper interference with the ability of employees to perform their job duties may result in disciplinary action.
Flexible work-from-home options are available.