Retail Store Associate

10 hours ago


Birmingham, Michigan, United States Rowan Full time
About This Role:

We are seeking a highly motivated and customer-focused Retail Store Associate to join our team in our Downtown Birmingham studio location. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, providing expert product knowledge, and maintaining a clean and safe studio environment.

Key Responsibilities:
  • Customer Service: Greet and welcome customers, check them in, and assist with ear piercings and jewelry selection.
  • Sales and Product Knowledge: Promote and upsell Rowan's products, including non-piercing jewelry and aftercare kits, and maintain up-to-date knowledge of product offerings.
  • Studio Maintenance and Operations: Help keep the studio clean and organized, restock supplies, and maintain inventory.
  • Team Collaboration: Work closely with Studio Managers, Assistant Managers, and Studio Nurse Piercers to provide seamless service to customers.
Requirements:
  • Retail or service industry experience is a plus.
  • Ability to work weekends, nights, and holidays.
  • Independent thinker with a can-do attitude.
  • Strong communication and basic math skills.
  • Ability to lift up to 25 pounds and stand for 8 hours.
Benefits and Perks:
  • Competitive hourly rate of $16-19.
  • 401k and Roth IRA Plans.
  • Generous employee discounts on Rowan's products and services.
  • Employee Assistance Program (EAP) Resources.

Rowan is an equal opportunity employer and welcomes applications from diverse candidates.



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