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Healthcare Services Manager

2 months ago

Cheyenne, Wyoming, United States UnitedHealth Group Full time
About the Role

We are seeking a highly skilled and compassionate Clinical Care Coordinator to join our team at UnitedHealth Group. As a Clinical Care Coordinator, you will play a critical role in ensuring that our members receive high-quality, coordinated care that meets their unique needs.

Key Responsibilities
  • Assess and develop individualized care plans for children and youth in state custody, taking into account their specific needs and goals.
  • Coordinate and monitor referrals for psychosocial, behavioral, and medical services, ensuring timely access to care.
  • Serve as a single point of contact for members and their families, providing education and support to help them navigate the healthcare system.
  • Collaborate with child welfare and juvenile justice professionals to ensure that members receive comprehensive care that addresses their physical, emotional, and behavioral needs.
  • Advocate for members and their families, ensuring that their voices are heard and their needs are met.
  • Provide education and support to members and their caregivers, helping them to understand their health conditions and develop strategies for managing their care.
What We Offer
  • A competitive salary and comprehensive benefits package, including medical, dental, and vision insurance.
  • A generous paid time off policy, including 8 paid holidays.
  • Opportunities for professional growth and development, including education reimbursement and employee discounts.
  • A dynamic and supportive work environment, with a team of dedicated professionals who are passionate about making a difference in the lives of our members.
Requirements
  • A current, unrestricted license in a designated field, such as social work or nursing.
  • 2+ years of experience working with children and families, preferably in a child welfare or healthcare setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
Preferred Qualifications
  • A Master's degree in social work or a related field.
  • 2+ years of experience in a clinical or case management role.
  • Experience working with managed care organizations or healthcare systems.
  • CCM certification or other relevant certifications.