Propane Service Representative
2 weeks ago
Overview:
As a leading nationwide marketer and distributor of diverse energy products, Suburban Propane is seeking a skilled Propane Service Representative to join our team.
Responsibilities:
The successful candidate will be responsible for handling a high volume of incoming calls, ensuring exceptional customer service quality, efficiency, and accuracy.
Key Responsibilities:
- Maintain a deep understanding of Suburban Propane's products and services, including customer accounts, billing processes, and policies.
- Utilize a proactive sales approach to identify additional sales and service opportunities, enhancing customer satisfaction and loyalty.
- Develop and maintain trusting relationships with customers through exceptional communication and a professional demeanor.
- Effectively manage customer account data, including setting up new accounts and maintaining related information.
What We Offer:
Suburban Propane is committed to supporting the growth and innovation of propane as a sustainable energy source. As a national propane industry leader, we provide prompt, reliable service to over one million customers across 42 states. Our comprehensive benefits package includes competitive pay with incentive potential, medical, dental, vision, disability, life insurance, HSA and FSAs, paid vacation, personal and sick pay, tuition assistance, online learning opportunities, and a 401(k) with company match and immediate vesting.
Requirements:
To succeed in this role, you will need a minimum of 3 years of experience in a customer service role, with strong computer skills and the ability to multitask and prioritize assignments in a team environment. A High School diploma or GED is preferred.
Why Join Us:
At Suburban Propane, we value diversity and inclusion, and we are committed to creating a workplace where all employees can thrive. We are an equal opportunity employer, and we welcome applications from candidates who share our vision of a sustainable, clean energy future.
Estimated salary: $55,000 - $65,000 per year, depending on experience and qualifications.
As a national leader in the propane industry, we offer competitive pay, comprehensive benefits, and opportunities for growth and development. If you are passionate about customer service, sales, and sustainability, join our team and help us shape the future of energy.
Suburban Propane is headquartered in Whippany, New Jersey, and we maintain business operations in 42 states. We are a dynamic and inclusive company that values diversity and promotes a culture of innovation and excellence.
If you are a motivated and customer-focused individual who is passionate about the energy industry, we encourage you to apply for this exciting opportunity. Join our team and contribute to our mission of delivering exceptional service to our customers.
As an equal opportunity employer, we welcome applications from candidates who share our vision of a sustainable, clean energy future.
We look forward to hearing from you.
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