Customer Service Representative

3 days ago


Athens, Georgia, United States ZAX LLC Full time

Zaxby's is an exciting place to work, with a fun and dynamic atmosphere that's perfect for individuals who enjoy interacting with guests and working in a fast-paced environment. As a Customer Service Representative, you will be the first point of contact for our guests and will play a key role in delivering an exceptional experience.

The role requires excellent communication and interpersonal skills, as well as the ability to multitask and work well under pressure. You will be responsible for taking and entering orders, handling payments, and maintaining a clean and welcoming environment throughout the restaurant.

In addition to providing excellent customer service, you will also be responsible for maintaining awareness of current promotions, explaining menu items and answering questions, and making recommendations to guests. You will also be required to accurately complete orders and guest transactions, and to maintain a high level of accuracy when operating the point of sale system.

If you enjoy working with people and are looking for a challenging and rewarding role, we encourage you to apply for this position. We offer a competitive salary range of $8.50-$10.50 per hour, depending on experience, and a range of benefits including free meals on shift and 50% off meals off shift, flexible scheduling, early access to pay, paid training, and opportunities to advance.

In addition to the benefits mentioned above, we also offer a range of perks and incentives, including recognition and employee referral programs, 401(k) with employer match, medical, dental, and vision insurance, short- and long-term disability, and employer-paid life insurance.

To be successful in this role, you will need to be able to sit, stand, and walk continuously, and to occasionally stoop, bend, crouch, or climb, including the use of ladders. You will also need to be able to lift, push, pull, and carry up to 50 pounds, including lifting overhead, and to use your hands and wrists for grasping and fine manipulation.

We are an equal opportunities employer and welcome applications from all qualified candidates. Please note that this role requires a 16-year minimum age requirement and availability to work 9-28 hours per week.



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