Patient Communication Specialist

2 weeks ago


Chandler, Arizona, United States Foot and Ankle Clinics of AZ Full time
Job Description

Foot and Ankle Clinics of Arizona is a leading provider of podiatric care, dedicated to enhancing the health and well-being of our patients. Our commitment to service, compassion, and professionalism drives us to deliver transformative healthcare experiences. We are currently seeking a dedicated individual to fulfill the role of Patient Communication Specialist.

This is a full-time position with a schedule of Monday to Thursday from 8 AM to 5 PM and Friday from 8 AM to 2 PM.

POSITION SUMMARY
The Patient Communication Specialist serves as the initial point of contact for patients, ensuring a seamless experience from the moment they reach out. This role involves managing patient interactions through precise data entry of new referrals and handling incoming phone inquiries. Key responsibilities include scheduling appointments, managing phone communications, collecting patient demographic details, and verifying insurance information.

CORE FUNCTIONS
1. Handle all incoming calls from both internal and external sources, documenting messages and directing them to the appropriate clinical personnel. Ensure that all documentation in the medical records is accurate and complete.

2. Perform accurate data entry to confirm patient demographics and insurance details.

3. Schedule and reschedule patient appointments as necessary.


4. Execute daily tasks with minimal oversight while being open to additional training for non-routine responsibilities. It is essential to consistently demonstrate exceptional customer service and professionalism towards all patients and staff members.

5. Proficiently utilize various computer programs as required.

MINIMUM QUALIFICATIONS

· High school diploma or equivalent work experience.
· Proven ability to manage multiple tasks in a high-volume phone environment while navigating various computer systems.
· Capable of performing precise data entry.
· Ability to work at a computer for extended periods.

PREFERRED QUALIFICATIONS

· Bilingual proficiency in English and Spanish.
· Six months of experience with medical insurance processes.
· Six months of experience in a healthcare setting.
· Previous call center experience is advantageous.
· Additional education or relevant work experience is a plus.



  • Chandler, Arizona, United States Barrow Neurosurgical Associates Ltd Defunct Full time

    About UsAt Barrow Neurosurgical Associates Ltd, we pride ourselves on having a team of exceptional medical professionals and operational experts dedicated to the field of neurology. Our mission is to create a premier destination for neurological treatment and support.Role OverviewAs a Patient Care Specialist, you will play a vital role in coordinating...


  • Chandler, Arizona, United States Ascension Full time

    Join Our Community of CareAt Ascension Living, we're dedicated to providing exceptional care and services to our residents. As a Caregiver / Patient Care Specialist, you'll be part of a team that's passionate about helping seniors live healthier and happier lives.Our Commitment to CareWe're committed to delivering personalized care and services that meet the...


  • Chandler, Arizona, United States Hamilton Full time

    Position Overview: Customer Communication SpecialistAs a vital part of our operations, the Customer Communication Specialist will play a crucial role in facilitating communication for individuals who are deaf, hard of hearing, deaf-blind, or have speech difficulties. Our team is dedicated to providing exceptional service and support to those in need.Key...


  • Chandler, Arizona, United States SMI IMAGING LLC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Services Specialist to join our team at SMI Imaging LLC. As a Patient Services Specialist, you will play a critical role in ensuring the smooth operation of our outpatient radiology practice.Key ResponsibilitiesRegistration and Scheduling: Coordinate patient registration, scheduling,...


  • Chandler, Arizona, United States SMI IMAGING LLC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Services Specialist to join our team at SMI Imaging LLC. As a Patient Services Specialist, you will play a critical role in ensuring the smooth operation of our outpatient radiology practice.Key ResponsibilitiesRegistration and Scheduling: Coordinate patient registration, scheduling,...


  • Chandler, Arizona, United States Hamilton Full time

    >> Customer Support Specialist - Telecommunications Service Representative Summary Title: Customer Support Specialist - Telecommunications Service Representative ID: 2594-LA Description **Join Our Unique Call Center Team** **Hamilton Relay** is on the lookout for dedicated Customer Support Specialists to join our dynamic team. Our trained professionals play...


  • Chandler, Arizona, United States CNCT Business Management Full time

    Job OverviewWe are in search of a passionate and driven individual to join our fundraising team as a Community Outreach Associate. This role is crucial in fostering community involvement and enhancing donor engagement through various local initiatives. Our aim is to make a significant impact in the community, and we need a dedicated professional to help us...

  • Travel Nurse RN

    2 days ago


    Chandler, Arizona, United States Aureus Medical Group - Nursing Full time

    Job Title: Travel Nurse RN - Telemetry SpecialistAureus Medical Group - Nursing is seeking a skilled Travel Nurse RN - Telemetry Specialist for a travel nursing job in a dynamic healthcare setting.Job Summary:We are looking for a highly motivated and experienced Travel Nurse RN - Telemetry Specialist to join our team. As a Travel Nurse RN - Telemetry...


  • Chandler, Arizona, United States Triage Staffing Full time

    Job Title: Travel Nurse ICU SpecialistJob Type: Travel NursingLocation: Chandler, AZJob Description:Triage Staffing is seeking a skilled Travel Nurse ICU Specialist to join our team. As a Travel Nurse ICU Specialist, you will be responsible for providing high-quality patient care in a fast-paced ICU environment.Responsibilities:Provide direct patient care to...


  • Chandler, Arizona, United States Secure Nursing Service LLC Full time

    Job Title: Travel Nurse RN SpecialistJob Type: Travel NursingLocation: Chandler, ArizonaJob Description:We are seeking a skilled Travel Nurse RN Specialist to join our team at Secure Nursing Service LLC. As a Travel Nurse RN Specialist, you will be responsible for providing high-quality patient care in a Telemetry setting.Responsibilities:Provide direct...


  • Chandler, Arizona, United States Soliant Full time

    Job Summary:Soliant is seeking a licensed and qualified Speech Language Pathologist to fill a position in a school district near the Chandler area. This is a full-time opportunity with various caseload options available.Job Details:Full-time position availablePart-time positions available1099 teletherapy positions availableOnsite position availableCaseload:...


  • Chandler, Arizona, United States Cephas Consultancy Services Private Limited Full time

    Job OverviewCephas Consultancy Services Private Limited is seeking a highly skilled Telemetry Nurse Specialist to join our team. As a Telemetry Nurse Specialist, you will be responsible for providing high-quality patient care in a fast-paced Neuro ICU environment.Key ResponsibilitiesProvide direct patient care to critically ill patients in the Neuro...


  • Chandler, Arizona, United States OrthoArizona Full time

    Orthopedic Office Representative at OrthoArizona: OrthoArizona, a leading orthopedic group in the valley, is dedicated to providing top-notch musculoskeletal care to the community. With over two dozen locations and 75+ orthopedic specialists, we are committed to excellence since 1994. Responsibilities: Respond promptly and courteously to patient inquiries,...


  • Chandler, Arizona, United States OneStaff Medical Full time

    Job Title: Travel Nurse ICU SpecialistJob Summary:OneStaff Medical is seeking a skilled Travel Nurse ICU Specialist to provide high-quality patient care in a dynamic and fast-paced Intensive Care Unit (ICU) environment. As a Travel Nurse ICU Specialist, you will have the opportunity to work with a talented team of healthcare professionals and make a...


  • Chandler, Arizona, United States MOMDOC LLC Full time

    About MomDoc LLCMomDoc LLC is a leading healthcare provider dedicated to delivering exceptional patient care and services. We are seeking a highly skilled and experienced Triage Nurse Specialist to join our team.Job SummaryWe are looking for a detail-oriented and organized individual to assist patients in the Chandler area. As a Triage Nurse Specialist, you...


  • Chandler, Arizona, United States Titan Medical Group Full time

    Job DetailsJob Title: Travel Nurse ICU SpecialistLocation: Chandler, AZ, United StatesAssignment Length: 18 WeeksJob Type: TravelerShift: Day (3x12)Certifications: BCLS/BLS/ACLSAbout the Assignment:The Titan Medical Group is seeking a skilled Travel Nurse ICU Specialist to fill a critical care position for an 18-week assignment in Chandler, AZ. As a Travel...


  • Chandler, Arizona, United States Lilac Ob-Gyn Full time

    Position: Medical Office Reception SpecialistWe are in search of a committed and skilled full-time Medical Office Reception Specialist to become a part of our team at Lilac Ob-Gyn. As a patient-centered OBGYN practice, we prioritize individuals who can deliver outstanding customer service with a friendly demeanor. If you are dependable, meticulous, and...


  • Chandler, Arizona, United States American Vision Partners Full time

    Job SummaryAs an Ophthalmic Assistant at American Vision Partners, you will play a vital role in ensuring the highest quality of care and exceptional patient experience. Your primary responsibility will be to prepare patients for exams with our doctors, gathering essential medical information, performing preliminary tests, and taking precise measurements.Key...

  • Travel Nurse RN

    2 days ago


    Chandler, Arizona, United States TotalMed Staffing Full time

    Job Title: Travel Nurse RN - Telemetry SpecialistWe are seeking a skilled Travel Nurse RN - Telemetry Specialist to join our team at TotalMed Staffing. As a Travel Nurse RN - Telemetry Specialist, you will be responsible for providing high-quality patient care in a telemetry setting.Job Summary:TotalMed Staffing is a leading healthcare staffing agency that...

  • Travel Nurse RN

    17 hours ago


    Chandler, Arizona, United States Triage Staffing Full time

    Job Title: Travel Nurse RN - Telemetry SpecialistJob Summary:Triage Staffing is seeking a skilled Travel Nurse RN - Telemetry Specialist to join our team. As a Travel Nurse RN - Telemetry Specialist, you will be responsible for providing high-quality patient care in a Telemetry setting.Responsibilities:Provide direct patient care to patients in a Telemetry...