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Customer Success Insights Director

2 months ago


Santa Clara, California, United States VirtualVocations Full time

Customer Success Insights Director

**About the Role**

VirtualVocations is seeking a highly skilled Customer Success Insights Director to lead and develop a team of Insights associates. As a key member of our organization, you will partner with customers to set objectives that drive business impact.

**Key Responsibilities**

* Lead and develop a team of Insights associates to drive business growth and customer satisfaction
* Collaborate with customers to set objectives and develop strategies that drive business impact
* Conduct issue-based analyses with clear insights and actionable recommendations

**Required Qualifications**

* College/University Undergraduate or Master's Degree
* 7+ years of relevant experience in Consumer-Packaged Goods
* Strong analytics & insights experience, including revenue management and forecasting
* Prior experience with NielsenIQ data and applications
* Highly proficient in Microsoft Office; experience with BI tools is a plus

**What We Offer**

* Opportunity to work with a leading company in the industry
* Collaborative and dynamic work environment
* Competitive salary and benefits package

**How to Apply**

If you are a motivated and experienced professional looking to take your career to the next level, please submit your application with your resume and a cover letter.