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Client Relations Specialist

2 months ago

Pearland, Texas, United States Diamond Advanedge inc Full time
Position Overview

At Diamond Advanedge Inc, we prioritize employee satisfaction and are dedicated to fostering the success of our organization. Our focus is on talent, enthusiasm, and a strong company culture. As a leader in sales, marketing, and customer satisfaction, we have developed an exceptional training program designed to equip our Client Relations Specialists with the skills necessary for development and management, enabling a transition into leadership roles within a short timeframe.

We are currently seeking to expand our team by hiring 5 new Client Relations Specialists to enhance our promotional efforts with our Technology Clients. Our promotion structure is based on performance rather than seniority, allowing you to progress at your own pace. This opportunity is ideal for recent graduates or professionals looking to advance their careers.

Key Responsibilities:

  • Develop and implement innovative strategies for customer relations and management
  • Prepare comprehensive status reports for all managed projects
  • Ensure effective communication and task delegation for all project components, meeting all deadlines
  • Foster a collaborative team environment
  • Build and maintain strong relationships with clients and consumers

Under the guidance of the Senior Manager, you will gain expertise in:

  • Customer Service and Relationship Management
  • Brand Development
  • Consultative Selling
  • Territory Management
  • Telecommunications and Technology Services
  • Interviewing Techniques
  • Client Liaison Activities
  • Direct Customer Engagement through face-to-face interactions

Ideal Candidate Qualifications:

  • No formal degree required; a background in customer service is essential
  • Exceptional interpersonal, research, and training abilities
  • A strong desire to learn and grow within a team-oriented environment
  • Ability to maintain composure under pressure and demonstrate sound judgment in sensitive situations
  • Commitment to professionalism and the development of good habits

This entry-level position will accelerate your professional growth in the job market, providing hands-on training that prepares you for future career opportunities. We aim to offer you a rewarding work experience in a supportive environment.


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