Key Account Executive

4 days ago


Lowell, Massachusetts, United States LabCorp Full time

Key Account Executive Opportunity at Labcorp

Labcorp is seeking a highly skilled Key Account Executive to join our team. As a Key Account Executive, you will be responsible for managing a large existing book of business while introducing focus specialty products, analytical platforms, and workflow efficiencies to our clients.

Key Responsibilities:

  • Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory
  • Act as a liaison between the client and the Labcorp operations team in relation to client needs
  • Provide ongoing service and problem resolution to customer base
  • Ensure customer retention by providing superior customer service
  • Recommend solutions that are client-focused and persuasive
  • Provide account management for client's day-to-day operations
  • Upsell current book of business to increase organic growth
  • Work closely with senior sales representatives to grow book of business
  • Continuously provide educational material to the client base
  • Resolve any customer-related issues in a timely manner

Requirements:

  • Bachelor's degree is preferred
  • Previous outside sales experience or account management of 3+ years is preferred
  • Experience in the healthcare industry is a plus
  • Proven success managing a book of business
  • Superior customer service skills with the ability to build trust-based relationships
  • Effective communication skills, both written and verbal
  • Ability to deliver results in a fast-paced, competitive market
  • Excellent time management and organizational skills
  • Proficient in Microsoft Office
  • Ability to travel overnight as needed
  • Valid driver's license and clean driving record

About Labcorp:

Labcorp is a leading global life sciences company that powers clear, confident decisions through its diagnostics and drug development offerings. We are committed to advancing patient health and improving lives.

Benefits:

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits, including medical, dental, vision, life, STD/LTD, 401(k), paid time off (PTO) or flexible time off (FTO), tuition reimbursement, and employee stock purchase plan.

Labcorp is an Equal Opportunity Employer:

We strive for diversity and inclusion in the workforce and do not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual.


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