Software Support Specialist

2 days ago


Oklahoma City, Oklahoma, United States Jobot Full time

Job Title: Help Desk Technician

We are seeking a dynamic and experienced professional to join our innovative tech team at Jobot.

Salary: $65,000 - $85,000 per year, depending on experience.

About the Role:

The successful candidate will provide technical support for medical software, ensuring seamless operation and resolving issues promptly.

Key Responsibilities:

  • Provide technical assistance to users via phone, email, or in-person.
  • Analyze and resolve software-related problems efficiently.
  • Collaborate with cross-functional teams to implement software updates and enhancements.
  • Maintain accurate records of incidents and resolutions.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • At least 2 years of experience in technical support or a related role.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and interpersonal skills.

What We Offer:

  • A competitive salary range of $65,000 - $85,000 per year.
  • Ongoing training and development opportunities.
  • A collaborative and dynamic work environment.


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