Software Support Specialist
2 days ago
Job Title: Help Desk Technician
We are seeking a dynamic and experienced professional to join our innovative tech team at Jobot.
Salary: $65,000 - $85,000 per year, depending on experience.
About the Role:
The successful candidate will provide technical support for medical software, ensuring seamless operation and resolving issues promptly.
Key Responsibilities:
- Provide technical assistance to users via phone, email, or in-person.
- Analyze and resolve software-related problems efficiently.
- Collaborate with cross-functional teams to implement software updates and enhancements.
- Maintain accurate records of incidents and resolutions.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- At least 2 years of experience in technical support or a related role.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
What We Offer:
- A competitive salary range of $65,000 - $85,000 per year.
- Ongoing training and development opportunities.
- A collaborative and dynamic work environment.
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