IT Support Specialist

3 weeks ago


Oklahoma City, Oklahoma, United States Jobot Full time
Job Summary
Jobot Consulting is seeking a highly skilled Desktop Support Technician to join our team in Oklahoma City. As a key member of our IT department, you will be responsible for providing top-notch technical assistance and support related to computer systems, hardware, or software.

The ideal candidate will have 5+ years of experience in a similar role and possess strong knowledge of Microsoft and Apple operating systems, as well as proficiency in English. A Bachelor's degree in IT, Computer Science, or a relevant field is also required.

We estimate the salary for this position to be around $65,000-$85,000 per year, depending on experience.

Key Responsibilities
- Provide technical assistance and support via phone or email
- Perform remote troubleshooting using diagnostic techniques and pertinent questions
- Direct unresolved issues to the next level of support personnel
- Install, modify, and repair computer hardware and software
- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems

Requirements
- 5+ years of experience as a Desktop Support Technician or similar role
- Proficiency in English
- BSc/BA in IT, Computer Science, or relevant field
- Microsoft Certified Systems Administrator (MCSA) is a plus
- Experience with O365 and installing various software and hardware

Benefits
We offer a competitive salary, opportunities for growth and development, and a collaborative work environment.

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