Account Resolution Specialist
4 days ago
The Customer Service Representative will provide methods and solutions to debt borrowers in attempts to resolve delinquent accounts. This includes continuously receiving inbound calls and performing outbound calls to assist borrowers in resolving debt.
Maintaining a workload of delinquent accounts up to and including completion of payments is also crucial. Proper follow-up with borrowers to ensure required documentation and payment processing is compliant and complete is necessary.
The representative must ensure all borrower accounts are documented properly and notify borrowers of any missing or additional procedures needed. Performing proper skip tracing techniques to identify borrower contact information is also essential.
The role requires adherence to the FDCPA at all times and both internal and industry-wide compliance regulations. Additional responsibilities may be assigned by management.
Requirements- Excellent communication skills, including active listening.
- Service-oriented and able to resolve customer grievances.
- Proficient computer skills with the ability to learn new software while working across multiple systems/screens.
- Knowledge of, or ability to learn, product, service, or area of customer service specialization.
- High School Diploma or GED required; College Degree a plus but not required.
- Previous collections, call center, or customer service experience is a plus.
- Ability to meet and exceed daily, weekly, and monthly production goals.
- Ability to multi-task and maintain composure in stressful situations.
- Occasional Saturdays required.
The estimated salary for this position is $45,000 - $60,000 per year, based on the location and industry standards.
-
Claims Resolution Specialist
4 weeks ago
Columbus, Ohio, United States Equifax Full timeWe are seeking a skilled Claims Resolution Specialist to join our team in Columbus, OH. As an integral part of our operations, you will play a crucial role in ensuring the timely and accurate processing of unemployment claims.Key Responsibilities:Analyze and process unemployment claims, including reviewing questionnaires and gathering necessary information...
-
Delinquency Resolution Coordinator
2 days ago
Columbus, Ohio, United States Education First Credit Union Full timeDelivering Exceptional Service:As a Member Solutions Specialist (Collections) at Education First Credit Union, your primary focus will be on providing top-notch service to our members while ensuring timely resolution of delinquencies. You'll be responsible for initiating contact with delinquent customers, listening to their concerns, and proactively offering...
-
Accounts Payable Specialist
4 weeks ago
Columbus, Ohio, United States MPW Industrial Services Full timeJob SummaryWe are seeking an experienced Accounts Payable Specialist to join our team at MPW Industrial Services. This role will be responsible for processing accounts payable invoices in a timely and accurate manner.Key ResponsibilitiesManage the full accounts payable cycle from receipt of invoice to payment, including coding invoices, matching purchase...
-
Accounts Specialist
2 days ago
Columbus, Ohio, United States CFO Hub Full timeCFO Hub is seeking a full-time on-site Accounts Receivable Specialist to support a growing consumer goods company in the modern fireplace design and installation marketplace.Job Responsibilities:Record Financial Status: Track customers' financial status and collection efforts, utilizing automated systems and computers.Locate Overdue Accounts: Identify and...
-
Accounting Specialist
4 days ago
Columbus, Ohio, United States Tree Of Life Christian Schools Full timeJob Title:Accounting SpecialistAbout the Role:We are seeking a highly organized and detail-oriented Accounting Specialist to join our team at Tree of Life Christian Schools. The successful candidate will be responsible for managing various accounting tasks, including general ledger maintenance, accounts payable, and accounts receivable.Key...
-
Account Support Specialist
4 days ago
Columbus, Ohio, United States Russell Tobin Full timeAbout the RoleAt Russell Tobin, we are looking for an experienced Account Support Specialist to join our team. This is a fantastic opportunity for someone who is passionate about building relationships and delivering outstanding customer service.As an Account Support Specialist, you will be responsible for engaging with internal clients through both inbound...
-
Financial Accounting Specialist
4 weeks ago
Columbus, Ohio, United States Creative Financial Staffing Full timeAccounts Payable Role Overview">This position provides accounting support to the Finance and Compliance Department, ensuring compliance and organization within the department. The successful candidate will participate in the efficient operation of the Finance Department through productive activity and competent teamwork.">Key Responsibilities for Financial...
-
Client Resolution Specialist
1 week ago
Columbus, Ohio, United States Cass Information Systems Full timeThis position involves coordinating file maintenance and client validation file/database updates, researching and analyzing payment history, and resolving exceptions in a timely manner.You will also be required to keep management informed of significant issues that may require additional attention, or may threaten the account relationship, on a timely...
-
Accounts Payable Specialist
2 days ago
Columbus, Ohio, United States Bridges Bros Trucking LLC Full timeJob Description: Accounts Payable SpecialistBridges Bros Trucking LLC is seeking an experienced Accounts Payable Specialist to join our team.Estimated Salary:$50,000 - $65,000 per yearResponsibilitiesProcess accounts payable invoices and maintain accurate recordsVerify and reconcile vendor statementsPerform data entry into QuickBooks and other systemsAssist...
-
Senior Accounting Specialist
14 hours ago
Columbus, Ohio, United States Forge Biologics Full timeJob Title: Senior Accounting SpecialistForge Biologics, a leading gene therapy development engine, is seeking an experienced Senior Accounting Specialist to join their team. This role plays a vital part in ensuring the internal accounting processes align with the company's overall goals.About the Role:Assist with maintaining supplier master file information...
-
Account Growth Specialist
3 days ago
Columbus, Ohio, United States Formerra LLC Full timeAccount Growth SpecialistWe are seeking an experienced Account Growth Specialist to join our team at Formerra LLC. In this role, you will be responsible for developing and executing strategies to drive growth at existing accounts, building relationships with key decision-makers, and identifying new business opportunities.The ideal candidate will have a...
-
Account Support Specialist
4 days ago
Columbus, Ohio, United States Russell Tobin Full timeJob DescriptionRussell Tobin is currently seeking a Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients via phone calls.Key Features:Handle inbound calls from clients regarding various service inquiries on their accounts.Respond to client...
-
Support Account Specialist
2 days ago
Columbus, Ohio, United States Pride Health Full timeJob OverviewPride Health is a leading minority-owned healthcare recruitment and staffing firm that offers customized business process solutions at cost-effective prices. We are currently seeking a Support Account Specialist to join our team in Columbus, OH.In this role, you will be responsible for providing exceptional client service, responding to...
-
Account Relationship Specialist
4 weeks ago
Columbus, Ohio, United States Aarons Full timeThe estimated salary for this position is $14.50 to $15.25 per hour, with the potential for incentive pay based on performance.OverviewAaron's Account Relationship Specialists drive business success by leading customer accounts teams and striving to achieve company standards for collections and lease renewals.Key Responsibilities:Maintain customers'...
-
Account Support Specialist
1 week ago
Columbus, Ohio, United States Russell Tobin Full timeRussell Tobin is seeking a skilled Account Support Specialist to join our team and provide exceptional customer service to our clients in the banking industry.Estimated Salary: $18-$19.16/hourResponsibilities: As an Account Support Specialist, you will be responsible for communicating with customers via phone, email, and chat to resolve their issues and...
-
Account Support Specialist
1 day ago
Columbus, Ohio, United States Russell Tobin Full timeJob Opportunity: Financial Services AssociateRussell Tobin is hiring a talented Financial Services Associate to join our team. As a key member of our client services team, you will provide top-notch support to Morgan Stanley clients through phone calls, ensuring accurate and efficient resolution of their inquiries.ResponsibilitiesSupport clients with Cash...
-
Accounts Payable Specialist
4 days ago
Columbus, Ohio, United States Columbus Crew Full timeJob DescriptionThe Columbus Crew is seeking an experienced Accounts Payable Specialist to join our finance team. As a key member of our operations, you will be responsible for processing and managing accounts payable transactions from start to finish.This is a full-time role that requires strong organizational skills, attention to detail, and excellent...
-
Account Management Specialist
2 weeks ago
Columbus, Ohio, United States Astute Technology Management LLC Full timeJob OverviewAstute Technology Management LLC seeks a highly skilled Account Management Specialist to join our team. This role is responsible for building and maintaining strong relationships with clients, ensuring their satisfaction and loyalty.
-
Account Management Specialist
4 days ago
Columbus, Ohio, United States Russell Tobin Full timeJob SummaryWe are seeking a highly motivated and skilled Account Management Specialist to join our team at Russell Tobin. In this role, you will provide exceptional support to customers, communicate effectively through various channels, and manage multiple tasks concurrently. If you have a passion for delivering top-notch service and excel in a fast-paced...
-
Medical Billing Specialist Franklin Tennessee
3 weeks ago
Columbus, Ohio, United States Williamson Health Full timeAbout the RoleWilliamson Health is seeking a skilled Medical Billing Specialist to join our team in Franklin, Tennessee. As a Medical Billing Specialist, you will play a critical role in maximizing the full payment potential of each claim from all insurance carriers in a timely and accurate manner.ResponsibilitiesProcess all payer paper claims when...