Medical Support Specialist

3 days ago


Independence, Missouri, United States Concentra Full time
Overview

At Concentra, we're committed to delivering exceptional patient care and improving the health of America's workforce. As a Medical Support Specialist, you'll play a vital role in our patient care team, providing clinical support and ensuring a seamless experience for our patients.

Responsibilities
  • Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
  • Prepare patients for physical examinations, including vital signs and ancillary testing
  • Assist providers during examinations and treatments
  • Perform routine medical procedures as ordered by the treating clinician
  • Triaging emergent patients as needed
  • Prepare and assist clinicians with procedure setup and injury care
  • Apply bandages, dressings, and splints as ordered by the treating clinician
  • Dispense medications and DME as ordered by the treating clinician
  • Complete quality assurance activities on equipment and medical devices
  • Maintain supplies, clean rooms, and equipment, and stock exam rooms
  • Maintain and operate all medical devices and equipment
  • Notify supervisors of equipment issues or supply needs
  • Assist with patient flow and volume
  • Keep patients informed of expected wait times
  • Perform front office duties, including greeting patients and answering phones
  • Follow HIPAA guidelines and safety rules
Qualifications
  • Graduate of an accredited medical assistant program with completion of an externship
  • At least one year of direct patient care experience as a medical assistant
  • Military medical specialist experience (must meet credentials in the state of employment)
Benefits
  • 401(k) Retirement Plan with Employer Match
  • Medical, Vision, Prescription, Telehealth, & Dental Plans
  • Life & Disability Insurance
  • Paid Time Off & Extended Illness Days
  • Colleague Referral Bonus Program
  • Tuition Reimbursement
  • Commuter Benefits
  • Dependent Care Spending Account
  • Employee Discounts


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