Customer Service Representative

1 month ago

Wichita, Kansas, United States MCI Careers Full time
Job Title: 4X10 Customer Service Agent

Are you a customer-focused individual with excellent communication skills? Do you enjoy helping others and resolving issues in a timely and professional manner? We are seeking a 4X10 Customer Service Agent to join our team at MCI Careers.

Job Summary:

We are looking for a highly motivated and customer-centric individual to provide exceptional service to our clients. As a 4X10 Customer Service Agent, you will be responsible for handling inbound customer inquiries, resolving issues, and providing solutions to our clients. You will work in a fast-paced environment and be required to multitask, prioritize tasks, and maintain a high level of productivity.

Key Responsibilities:
  • Handle inbound customer inquiries via phone, email, and chat
  • Resolve customer issues in a timely and professional manner
  • Provide solutions to customers and ensure their needs are met
  • Work collaboratively with the team to achieve goals and objectives
  • Meet or exceed productivity and quality standards
Requirements:
  • High school diploma or equivalent required
  • 1+ year of customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Strong problem-solving and analytical skills
  • Ability to work a 4X10 schedule, including weekends and holidays
What We Offer:
  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Comprehensive training program
  • Flexible scheduling and work-life balance
  • Fun and dynamic work environment

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please apply today

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