Customer Service Representative Weekday Mornings
2 weeks ago
The Customer Service Representative will be responsible for delivering exceptional member experiences by providing a superior level of customer service to Planet Fitness members, prospective members, and guests.
Key Responsibilities:- Provide exceptional customer service to members, prospective members, and guests.
- Handle front desk activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
- Assist with maintaining the neatness and cleanliness of the club.
- Respond to member questions and concerns in a timely and professional manner.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude.
- Punctuality and reliability are a must.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Employee Recognition Program.
- Advancement Opportunities.
Planet Fitness is a dynamic and growing company that values its employees and provides a supportive work environment. If you are a motivated and customer-focused individual who is passionate about fitness and health, we encourage you to apply for this exciting opportunity.
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