Animal Care Receptionist
2 weeks ago
About Our Facility:
White Rock Veterinary Hospital is dedicated to providing exceptional veterinary services to the community.
We are a comprehensive animal care facility offering medical, surgical, dental, and holistic treatments for a variety of pets, including dogs, cats, and exotics.
Our mission is to enhance animal health and well-being through high-quality medical care while treating both clients and their pets with the utmost respect.
We prioritize a supportive and enjoyable work environment for our employees, recognizing their vital role in our success.If you are a compassionate and dedicated team player, we encourage you to consider joining our team.
Position Overview:
As a Receptionist, your responsibilities will include:
Handling incoming and outgoing calls for appointment scheduling.
Effectively managing multiple tasks in a calm and organized manner.
Maintaining accurate records for clients and pets, including medical histories and referral documents.
Providing clients with necessary information, instructions, and invoices, as well as managing prescription requests as directed by the veterinarian.
Overseeing the financial operations of the hospital by accurately processing client transactions and adhering to cash and credit handling protocols.
Educating clients on preventative care, pet health needs, and treatment options while advocating for their pets.
Fostering a positive atmosphere in all interactions with clients, pets, and colleagues.
Exhibiting empathy towards clients and treating pets with kindness and respect.
Qualifications and Responsibilities:
Proficient use of standard office equipment.
Familiarity with veterinary medical terminology and procedures.
Willingness to work a flexible schedule, including weekends and holidays.
Experience with veterinary management software is a plus.
Ability to work independently and collaboratively on assigned tasks.
Strong organizational skills.
Critical thinking skills to evaluate various solutions and approaches to challenges.
Employee Benefits:
Competitive pay range based on experience
Comprehensive Health Care Plan (Medical, Dental & Vision)
Retirement Savings Plan (401k)
Life Insurance Options (Basic, Voluntary & AD&D)
Short-Term Disability Coverage
Paid Time Off (Vacation & Public Holidays) for eligible positions
Educational assistance for teammates pursuing accredited veterinary technician programs
Access to Teladoc for 24/7 medical consultations
Discounted Veterinary Services
Employee Assistance Program (EAP)
A vast network of over 5,000 veterinary professionals committed to fostering a collaborative work environment and supporting individual career development.
Join us in making a meaningful impact in the community while engaging in a variety of rewarding tasks and helping animals alongside a dedicated team.
Our commitment to excellence has led to significant growth, and we are proud to be recognized as a leading employer in the veterinary field.
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