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Property Adjuster
2 months ago
USAA is seeking an experienced Property Adjuster to join our Catastrophe team. As a key member of our team, you will be responsible for investigating, evaluating, negotiating, and settling low to moderate complexity property insurance claims.
Key Responsibilities- Proactively manage assigned claims caseload, comprised of claims with low to moderate complexity damages.
- Partner with vendors and internal business partners to facilitate claims resolution.
- Investigate claim damages by conducting research from various sources, including the insured, third parties, and external resources.
- Determine coverage concerns, review prior loss history, and create Special Investigation Unit (SIU) referrals when appropriate.
- Negotiate claims settlement, coordinate with management for guidance on assessing settlement amounts outside of authority limits.
- Maintain accurate, thorough, and current claim file documentation throughout the claims process.
- Apply knowledge of estimating technology platforms and virtual inspection tools to prepare and manage property insurance claims estimates.
- Recognize and address jurisdictional challenges, such as applicable legislation and construction considerations.
- High School Diploma or General Equivalency Diploma.
- 1 year of customer service, military leadership, construction-related industry/insurance experience, and/or experience handling low complexity property claims.
- Knowledge of estimating losses using Xactimate or similar tools and platforms.
- Demonstrated negotiation, investigation, communication, and conflict resolution skills.
- Working knowledge and understanding of claims contracts, as well as application of case law and state laws and regulations.
- Ability to prioritize and multi-task, including navigating through multiple business applications.
USAA offers a competitive salary range of $54,940 - $92,720, based on experience and market data. Employees may be eligible for pay incentives based on overall corporate and individual performance. We also offer comprehensive benefits, including medical, dental, and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off, and various wellness programs.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
