Property Claims Adjuster

3 weeks ago


Phoenix, Arizona, United States USAA Full time
About the Role

We are seeking a highly skilled Property Claims Adjuster to join our team at USAA. As a Property Claims Adjuster, you will be responsible for investigating, evaluating, and negotiating complex property insurance claims presented by or against our members.

You will work within established guidelines and framework to confirm and analyze coverage, recognize liability exposure, and negotiate equitable settlements in compliance with all state regulatory requirements.

This is a field-based role that requires the ability to travel and work independently, with minimal guidance. You will be responsible for managing a caseload of complex claims, partnering with vendors and internal business partners to facilitate claims resolution, and investigating claim damages by conducting research from various sources.

Key Responsibilities:

  • Proactively manage assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage.
  • Partner with vendors and internal business partners to facilitate complex claims resolution.
  • Investigate claim damages by conducting research from various sources, including the insured, third parties, and external resources.
  • Determine and negotiate complex claims settlement within authority limits.
  • Maintain accurate, thorough, and current claim file documentation throughout the claims process.

Requirements:

  • High School Diploma or General Equivalency Diploma required.
  • 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
  • Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.
  • Proficient knowledge of residential construction.
  • Proficient negotiation, investigation, communication, and conflict resolution skills.
  • Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.

What We Offer:

USAA offers a competitive salary range of $67,220.00 - $128,400.00, comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.

Relocation assistance is not available for this position. Applications for this position are accepted on an ongoing basis, and interested candidates are encouraged to apply the same day they view this posting.



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