Guest Experience Specialist

5 days ago


New York, New York, United States Marriott International Inc Full time
Job Summary

We are seeking a skilled Guest Experience Expert to join our team at Marriott International Inc. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction is memorable and unique.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and professional manner
  • Complete reports and maintain accurate records
  • Share knowledge of the local area and provide recommendations to guests
  • Work collaboratively with colleagues to ensure seamless guest experiences
  • Adhere to company policies and procedures, maintaining confidentiality and protecting company assets
Requirements
  • High school diploma or equivalent required
  • No related work experience necessary
  • No supervisory experience required
  • No license or certification required
Benefits

Marriott International Inc. offers a competitive pay range of $20.00 to $20.00 per hour, as well as a range of benefits including 401(k) plan, earned paid time off and/or sick leave, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, childcare discounts, and other wellness benefits.

Marriott International Inc. is an equal opportunity employer and is committed to non-discrimination on any protected basis, including disability and veteran status.



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