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Chatbot Staff Engineer

2 months ago

Hartford, Connecticut, United States CVS Health Full time
About the Role

The CVS Health organization is seeking a skilled Chatbot Staff Engineer - Full Stack Developer to help realize the product features for a Conversational AI platform. This role is crucial in helping our members get answers to their health insurance questions through the channel of their choice.

Key Responsibilities
  • Align features and user stories to the solution design, ensuring a holistic understanding of the application.
  • Participate in feature refinement sessions with key stakeholders to ensure specified needs are clearly articulated and gaps are identified.
  • Provide technical solutions based on business requirements and prioritization, considering scale and costs.
  • Identify data needs for use cases and partner with Integration Architects to map enterprise services to the user interface.
Requirements
  • Understanding of architecture patterns to enable scalable solutions for data management, BI, and analytics.
  • Deep understanding of data lifecycle management, including operational databases, warehouses, integration, and governance.
  • Ability to break down Agile Stories into discreet tasks with estimates for planning.
  • Experience as a Full Stack Developer with a strong background in Java, Spring, and RESTful web services.
  • Proficiency in NodeJS, JavaScript, and unit/integration testing using Selenium or Junit.
  • 2+ years of experience with Chatbot development using IBM Watson Assistant or similar tools.
  • 5+ years of experience developing and delivering microservices on OpenShift container platform.
  • Experience with cloud development and deployment principles using AWS, Azure, or Google Cloud.
  • Experience with DevOps tools such as Jenkins, Github, or Octopus deployment.
Preferred Qualifications
  • Experience with IBM Voice gateway and/or IBM Discovery/Watson.
  • Understanding of data and analytics tools including Tableau, Alation, DataRobot, and Trifacta.
  • Experience with.NET and C# development software.
Education

Bachelor's degree in computer science and engineering or equivalent experience (high school + 4 years of relevant experience).