Senior Vice President, Customer Excellence

4 weeks ago

Dallas, Texas, United States Quisitive Full time
About the Role

We are seeking a highly experienced and strategic leader to join our Customer Excellence team as a Senior Vice President. This is a unique opportunity to drive business growth, innovation, and customer satisfaction.

Key Responsibilities
  • Develop and execute operational delivery and program strategies that align with the company's overall goals and objectives.
  • Manage the professional services offerings and staff, connecting and converting all professional services to long-term opportunities in partnership with delivery leadership.
  • Implement best practices and processes that drive continuous improvement, measuring and reporting on performance by leveraging data and analytics.
  • Collaborate with Quisitive's Marketing, Sales, Microsoft MVPs, and Principal Consultant teams through the innovation process from ideation to launch.
  • Monitor industry trends, emerging technologies, and the competitive landscape to identify new opportunities for growth, market expansion, and competitive differentiation.
  • Ensure that funded client roadmap assessments and planning activities and deliverables are executed appropriately, resulting in a comprehensive vision and strategy roadmap.
  • Participate in key client stakeholder meetings and negotiations to provide professional insight to Quisitive's service and solution offerings.
  • Manage the Professional Services P&L with a focus on maximizing net profitability.
Requirements
  • Proven track record of leading large-scale, cross-functional technology teams and driving innovative program initiatives that resulted in significant business growth.
  • Demonstrated ability to envision new opportunities for growth, differentiation, and manage program offerings across multiple industry sectors.
  • Proven track record of managing a P&L of at least $40 million per year in a senior leadership role and delivering high-revenue client engagements.
  • Motivational leader with the ability to inspire and lead large, cross-functional teams and cultivate a delivery culture that encourages creativity, risk-taking, and a customer-centric approach.
  • Experience overseeing a balanced portfolio of program initiatives, ensuring alignment with company strategic goals, effective resource allocation, and timely delivery of results.
  • In-depth understanding of market technology trends and ability to synthesize market insights into actionable innovation strategies.
  • Strong strategic planning, organizational, analytical, and problem-solving capabilities with ability to navigate ambiguity with confidence and resilience.
  • Strong leadership, verbal/written communication, interpersonal, and customer service skills.
  • A strong collaborator with the ability to influence, promote teamwork, and build relationships at all levels of the organization.
  • Credible, confident presence and excellent executive-sponsor presentation skills.
  • Persuasive negotiation skills.
  • Bachelor's degree or equivalent experience.

  • Senior Vice President of Operations

    2 weeks ago

    Dallas, Texas, United States Leap Brands Full time

    Lead Our Restaurant Brand to New HeightsWe're seeking a seasoned and innovative Senior Vice President of Operations to join our high-growth restaurant brand and lead us on an extraordinary journey of expansion and success.Role OverviewAs the Senior Vice President of Operations, you'll be the mastermind behind our operational excellence, ensuring that our...

  • Senior Vice President of Analytics

    2 weeks ago

    Dallas, Texas, United States Circa - IPG DXTRA Full time

    Senior Vice President of AnalyticsGolin is seeking a highly experienced Senior Vice President of Analytics to lead our measurement, research, and analytics efforts for key clients. As a key member of our team, you will partner with Strategist leadership to drive overall team and business growth.Key Responsibilities:Empower cross-disciplinary teams to provide...

  • Vice President of Operational Excellence

    1 week ago

    Dallas, Texas, United States Mission Critical Group Full time

    Job Title: Vice President, Operational ExcellenceMission Critical Group is seeking a highly skilled and experienced Vice President of Operational Excellence to drive the company's operational strategy and ensure the highest levels of efficiency and effectiveness across all manufacturing processes.Key Responsibilities:Develop and implement the operational...

  • Senior Vice President of Analytics

    2 weeks ago

    Dallas, Texas, United States Circa - IPG DXTRA Full time

    Senior Vice President of AnalyticsGolin is seeking a highly experienced Senior Vice President of Analytics to lead our measurement, research, and analytics efforts for key clients. As a key member of our team, you will partner with Strategist leadership to drive overall team and business growth.Key Responsibilities:Empower cross-disciplinary teams to provide...

  • Senior Vice President of Client Services and Operations

    2 weeks ago

    Dallas, Texas, United States International Search Consultants Full time

    Senior Vice President of Client Services and OperationsInternational Search Consultants is partnering with a prominent Wealth Manager (RIA) to find a Senior Vice President to lead their Client Services and Operations teams in the Dallas office.About the RoleThe Senior Vice President of Client Services and Operations will be responsible for providing...

  • Vice President of Operational Excellence

    1 week ago

    Dallas, Texas, United States Mission Critical Group Full time

    Job Title: Vice President, Operational ExcellenceMission Critical Group is seeking a highly skilled and experienced Vice President of Operational Excellence to drive the company's operational strategy and ensure the highest levels of efficiency and effectiveness across all manufacturing processes.Key Responsibilities:Develop and implement the operational...

  • Senior Vice President of Business Development

    2 days ago

    Dallas, Texas, United States Remington Full time

    Job Title: Senior Vice President of Business DevelopmentRemington is seeking a highly experienced and results-driven Senior Vice President of Business Development to lead our growth strategy and drive business development initiatives. As a key member of our leadership team, you will be responsible for identifying and pursuing new business opportunities,...

  • Sales Vice President

    2 weeks ago

    Dallas, Texas, United States Metric Geo Full time

    Job Title: Vice President of SalesAt Metric Geo, we are seeking a highly skilled and experienced Vice President of Sales to lead our sales team and drive business growth. The successful candidate will be responsible for overseeing the sales performance of our New Home Counselors, analyzing market trends, and developing strategies to increase sales and...

  • Senior Vice President of Finance

    2 weeks ago

    Dallas, Texas, United States Solid Rock Group Full time

    Job Title: Senior Vice President of Finance, Solid Rock GroupAt Solid Rock Group, we are seeking a highly experienced Senior Vice President of Finance to lead our financial operations and drive strategic growth. As a key member of our leadership team, you will be responsible for overseeing financial reporting, accounting, and administrative functions for our...

  • Senior Vice President, Customer Engagement Team Lead

    3 weeks ago

    Dallas, Texas, United States Analytic Partners Full time

    About the RoleWe are seeking a highly skilled Senior Vice President to lead our Customer Engagement Team. As a key member of our leadership team, you will be responsible for driving business growth and delivering exceptional customer experiences.Key ResponsibilitiesDevelop and execute strategic plans to drive customer engagement and revenue growthLead a team...

  • Senior Vice President of Operations

    1 week ago

    Dallas, Texas, United States Jobot Full time

    Senior Vice President of Operations Job DescriptionWe are seeking a highly experienced Senior Vice President of Operations to lead our efforts in account retention, carrier management, and client service development. As a key member of our senior management team, you will drive commercial and personal lines product support to ensure high client...

  • Vice President of Operational Excellence

    2 weeks ago

    Dallas, Texas, United States Mission Critical Group Full time

    Job Title: Vice President, Operational ExcellenceAt Mission Critical Group, we are seeking a highly skilled and experienced Vice President of Operational Excellence to drive our operational, manufacturing, and continuous improvement strategy. This role requires a strategic thinker with strong leadership skills and a proven track record in process...

  • Senior Vice President of Strategic Finance

    2 weeks ago

    Dallas, Texas, United States Enhabit Home Health & Hospice Full time

    Job Title: Senior Vice President of Strategic FinanceEnhabit Home Health & Hospice is seeking a highly skilled Senior Vice President of Strategic Finance to play a critical role in shaping the company's financial strategy and direction.Key Responsibilities:Strategic Planning: Develop and implement financial strategies that align with the company's long-term...

  • Senior Vice President of Hospital Operations

    2 weeks ago

    Dallas, Texas, United States Parkland Health and Hospital System (PHHS) Full time

    Job Title: Senior Vice President of Hospital OperationsParkland Health and Hospital System (PHHS) is seeking a highly skilled and experienced Senior Vice President of Hospital Operations to lead our hospital operations team. As a key member of our executive leadership team, you will be responsible for providing strategic direction and oversight to ensure the...

  • Senior Vice President of Health Solutions

    3 weeks ago

    Dallas, Texas, United States Aon Full time

    {"title": "Health Solutions Senior Vice President Account Executive", "description": "Role OverviewWe are seeking a seasoned healthcare executive to lead our Health Solutions practice in the Dallas market. As a Senior Vice President Account Executive, you will be responsible for managing and growing our client relationships, developing strategic plans, and...

  • Senior Vice President of Health Solutions

    1 week ago

    Dallas, Texas, United States Aon Full time

    Job Title: Senior Vice President of Health SolutionsAon is seeking a highly experienced Senior Vice President of Health Solutions to lead our healthcare consulting practice. As a key member of our leadership team, you will be responsible for developing and implementing strategic plans to drive growth and innovation in the healthcare industry.About the...

  • Senior Vice President, Private Wealth Manager

    2 weeks ago

    Dallas, Texas, United States NexBank Full time

    Job Title: Senior Vice President, Private BankerNexBank is seeking a seasoned Senior Vice President, Private Banker to join our team in Dallas, Texas. As a key member of our Private Banking division, you will be responsible for providing concierge lending services to ultra-high net worth individuals.Key Responsibilities:Develop and maintain relationships...

  • Vice President of Operations

    6 days ago

    Dallas, Texas, United States Care Full time

    Job Title: Vice President, OperationsAbout the Role:Care.com is seeking a highly experienced Vice President of Operations to lead all aspects of our global operational strategies. As a key member of our leadership team, you will drive operational excellence and member satisfaction across both the Enterprise and Consumer business units.Key...

  • Senior Vice President of Health Solutions

    6 days ago

    Dallas, Texas, United States Aon Full time

    Job Title: Senior Vice President of Health SolutionsAon is seeking a highly experienced Senior Vice President of Health Solutions to lead our healthcare consulting practice. As a key member of our leadership team, you will be responsible for developing and implementing strategic plans to drive growth and innovation in the healthcare industry.About the...

  • Senior Vice President of Health Solutions

    4 weeks ago

    Dallas, Texas, United States Aon Full time

    Job SummaryAon is seeking a seasoned Healthcare Executive Leader to join our team as a Senior Vice President of Health Solutions. This is a hybrid role that offers flexibility to work both virtually and from our office.About the RoleThe Senior Vice President of Health Solutions will be a key contributor and leader for large market clients. The role involves...