CarShield Pre-Sales Team Representative
2 days ago
Seeking a highly motivated and customer-focused representative to join our Pre-Sales team at CarShield. As a key member of our growing team, you will be responsible for initial conversations with prospective customers, qualifying leads, and setting up customers with our Sales department.
This role requires excellent communication and customer service skills, as well as strong work ethic and motivation by goals and bonus potential. You will report directly to the Pre-Sales Screener Manager and maintain current knowledge of products and services offered by CarShield.
Responsibilities- Gather key information from prospective customers and support their transition to the Sales team.
- Maintain a consistently positive attitude and customer-first approach to deliver an exceptional customer experience.
- Able to work fully on-site.
- Strong attention to detail and ability to follow directions.
- Presentation skills over the phone.
- Excellent customer service and communication skills.
- Highly coachable and able to multi-task effectively.
- $15/hour base pay, plus performance-based bonus (average ~$18/hour).
- Group insurance, including medical, dental, vision, life, etc.
- 401k plan with employer match.
- Paid time off after 6 months.
- Discounted CarShield policies.
- Discounted tuition at Lindenwood University.
- Professional development opportunities.
CarShield is seeking individuals who are willing to work in a call center environment and have basic computer and typing skills. Bilingual candidates (English/Spanish) are also encouraged to apply.
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