Talented Collections Specialist for CarShield
6 days ago
We are looking for an individual with excellent communication and customer service skills, strong work ethic, and the ability to effectively multi-task. In this role, you will be responsible for handling inbound and outbound calls with existing customers to assist in bringing accounts current.
This position reports to the Payment Processing Manager and involves:
- Collecting payments from existing customers with past due accounts.
- Inbound and outbound calls.
- Other tasks as assigned.
The successful candidate will have the opportunity to earn a competitive salary of approximately $21-25 per hour, plus a performance bonus. Additional benefits include:
- $17/hour base pay.
- Group Insurance (Medical, Dental, Vision, Life, etc.).
- 401k with Employer Match.
- Paid Time Off at 6 months.
- Discounted CarShield policies.
- Discounted Tuition at Lindenwood University.
- Professional Development Opportunities.
- Basketball, table tennis, billiards, and other recreation on-site.
- Gym facilities, with the option to take classes led by on-staff personal trainer.
- Ability to work on-site at our headquarters in St. Peters, MO.
- Strong attention to detail and the ability to follow directions.
- Ability to present oneself well over the phone.
- Excellent customer service skills.
- Strong communication skills.
- Ability to receive constructive criticism well.
- Ability to effectively multi-task.
- 2+ years' experience in a call center environment, collections experience preferred - training provided.
- Basic computer and typing skills.
- Must be able to be licensed by the State of Missouri (application process and fee supported by company).
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