General Manager Assistant
3 weeks ago
About Our Company
Trailborn Hotel Management LLC is a hospitality company that operates a range of hotels across the US. We are committed to providing exceptional guest experiences and strive to create a positive work environment for our employees.
We are seeking an experienced Assistant General Manager to join our team at the Blockade Runner location in Wrightsville, NC. As a key member of our leadership team, you will be responsible for supporting the general manager in overseeing daily operations, ensuring high levels of guest satisfaction, and driving financial performance.
The ideal candidate will have 3+ years of experience in Guest Services management, preferably in a resort environment. A positive attitude, service-oriented mindset, and ability to multitask are essential qualities for this role. Strong interpersonal and organizational skills, as well as problem-solving abilities, are also necessary.
Key Responsibilities:
- Serving as a liaison between the general manager and other departments, ensuring smooth communication and collaboration.
- Oversseeing daily operations for all departments, such as housekeeping, front desks, bell services, activities, and support services.
- Providing administrative support to the general manager and carrying out their policies.
- Assisting in the development and implementation of resort-wide strategies.
Qualifications:
- 3+ years' experience in Guest Services management, preferably in a resort environment.
- Positive attitude, service-oriented mindset, and ability to multitask.
- Strong interpersonal and organizational skills, as well as problem-solving abilities.
- Able to work under limited supervision and adapt to new technologies and systems.
Benefits:
- Comprehensive benefits package, including medical, dental, and vision insurance with company contributions.
- 401(k) plan with company match.
- Paid time off and learning programs to advance your career.
Salary Range: $85,000 to $95,000 annually. Full-time, exempt position. Flexible schedule with extended hours required, including evenings, weekends, and holidays.
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