Client Relations Development Specialist
2 months ago
At Alliance Lifetime Mental Health, we prioritize the well-being of our employees, recognizing that exceptional client care begins with a supportive work environment.
We encourage bilingual candidates to apply.
Alliance Lifetime Mental Health provides virtual mental health services throughout Massachusetts and New Hampshire, as well as in-person support at our Lawrence office. We are seeking a dedicated professional to join our multidisciplinary team, fostering an atmosphere that promotes independence and career advancement.
Our mission is to deliver culturally sensitive mental health services, understanding that this is vital for overall wellness.
Position Summary:
In partnership with the Clinical Director and CEO, the Business Development Specialist will cultivate a positive and professional representation of the clinic within the community. This role involves executing the clinic's strategic initiatives, enhancing its brand/image, and effectively managing designated territories and accounts. The ideal candidate will possess a strong passion for advancing the mental health sector, alongside outstanding communication skills, creativity, and resilience.
Key Responsibilities:
- Design and implement business development strategies in collaboration with the Clinical Director and CEO.
- Maintain a comprehensive schedule of primary mental health referral contacts, documenting interactions in our database.
- Keep current records of account information and business development referral/admission statistics, including preparing relevant reports and materials.
- Establish and nurture new account relationships, devising innovative strategies to enhance business in competitive markets.
- Represent the clinic at professional events, effectively communicating our mission during outreach efforts. Serve as a liaison between the clinic, referral sources, and the public to promote the clinic's goals and maintain a positive image.
- Manage leads from referral sources, ensuring a streamlined admissions process for clients.
- Foster collaborative relationships with the intake and management teams.
- Stay informed about industry changes through self-education, peer interactions, and community involvement.
- Participate in management meetings to provide updates and maintain a comprehensive understanding of intake processes.
Qualifications:
- Associate or Bachelor's Degree in Business, Behavioral Health, Marketing, or a related field.
- A minimum of three years of experience in a healthcare business development or marketing role, preferably within the addiction and/or mental health treatment sector.
- Exceptional organizational and time-management abilities.
- Strong communication and interpersonal skills.
- Proficient in computer applications.
Salary Range: $30,000 to $50,000
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