Customer Service Representative

7 days ago


Roseville, Michigan, United States Jobs for Humanity Full time
Job Summary

At Jobs for Humanity, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our members, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities
  • Develop and maintain strong relationships with members, understanding their needs and preferences.
  • Provide accurate and timely information on membership benefits, products, and services.
  • Process membership applications, upgrades, and credit accounts efficiently and effectively.
  • Participate in sales and marketing events to promote company products and services.
  • Maintain a safe and clean work environment, adhering to all safety standards and procedures.
  • Fulfill member orders accurately and efficiently, ensuring timely delivery and resolution of any issues.
  • Collaborate with colleagues and management to achieve sales and service goals.

Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic math skills and accuracy in handling cash and credit transactions.
  • Ability to lift up to 25 pounds and stand for long periods.

What We Offer
  • Competitive hourly wage range of $17.00 to $24.00.
  • Performance-based bonus awards and other great benefits.
  • Opportunities for career growth and development.

Apply Today

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you

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