Vehicle Mobility Advisor

7 days ago

Charleston, West Virginia, United States Ilderton Conversion Charleston Full time
Job Description

About Us:

Ilderton Conversion Company is a leading provider of wheelchair vans and adaptive equipment, serving the Charleston SC community for over 38 years. Our commitment to customer satisfaction and expertise in mobility solutions has earned us the Braun President's Club Award for 24 consecutive years.

Benefits:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Tuition Assistance
  • Paid Time Off
  • Telehealth
  • Disability

Job Overview:

The Mobility Sales Consultant at Ilderton Conversion of Charleston is responsible for generating sales for mobility-related vehicles, building relationships with customers, and providing exceptional customer service and support. This role requires a deep understanding of customer needs and Ilderton Conversion of Charleston's mobility capabilities.

Responsibilities:

  • Develop and grow customer relationships across the region.
  • Negotiate pricing and terms with customers to secure sales.
  • Conduct thorough consultations with customers to understand their mobility requirements, including any physical limitations or special needs.
  • Utilize knowledge of available vehicles and mobility equipment to recommend suitable options that meet the customer's specific needs and preferences.
  • Stay informed about the latest advancements and technologies in mobility equipment, including wheelchair lifts, ramps, hand controls, and other adaptive devices.
  • Arrange and conduct test drives to allow customers to experience the functionality and comfort of various vehicles.
  • Coordinate with the dealership's service department and external vendors to customize vehicles according to the customer's requirements, ensuring proper installation of adaptive equipment.
  • Assist customers in exploring financing options, including available grants, incentives, and insurance coverage for mobility-related modifications.
  • Manage all documentation related to vehicle sales and adaptations, ensuring accuracy and compliance with relevant regulations.
  • Maintain ongoing communication with customers to address any concerns, provide assistance with additional needs, and ensure their satisfaction with the purchased vehicle.
  • Provide basic training to customers on operating and maintaining adaptive equipment installed in their vehicles.

Qualifications:

  • Previous experience in automotive sales or a related field is preferred.
  • Knowledge of mobility equipment and adaptive driving solutions is highly desirable.
  • Excellent communication skills.
  • Strong attention to detail and ability to manage multiple tasks simultaneously.
  • Valid driver's license and clean driving record.
  • High school diploma or equivalent; additional education or training in sales or automotive technology is a plus.

EEOC Statement:

Ilderton Conversion Company is an equal opportunity employer and is committed to creating inclusive and diverse workplaces. We welcome and celebrate individual differences and believe that our workforce should reflect the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.

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