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Vehicle Service Representative

2 months ago


Charleston, West Virginia, United States Asbury Automotive Group Full time

Service Lot Coordinator

Asbury Automotive Group is a leading name in the automotive retail industry, committed to transforming the dealership experience through cutting-edge technology and a focus on customer satisfaction. Our culture is built on strong values that emphasize teamwork, innovation, and a dedication to providing exceptional service.

As a Service Lot Coordinator, you will play a vital role in ensuring that our service customers receive a warm welcome and efficient service. This position is ideal for individuals who thrive in a fast-paced environment and are passionate about creating positive experiences for customers.

Key Responsibilities:

  • Welcome customers promptly and courteously, gathering necessary vehicle information when possible.
  • Support Service Advisors in maintaining an organized service drive.
  • Safely maneuver customer vehicles from the service drive to the workshop.
  • Secure vehicle keys according to established safety protocols.
  • Foster positive relationships with team members and other departments within the dealership.
  • Adhere to dealership procedures for delivering vehicles, ensuring high customer satisfaction.
  • Assist colleagues in maintaining dealership operations effectively.
  • Work outdoors and remain on your feet for extended periods.
  • Ability to operate manual transmission vehicles is preferred.
  • Must be at least eighteen years old and possess a valid driver's license.
  • Pass pre-employment screenings, including background checks and drug tests.

Benefits:

We offer a comprehensive benefits package that includes:

  • Competitive weekly pay and recognition programs.
  • Paid holidays and time off, along with paid training opportunities.
  • Health insurance options, including medical, dental, and vision coverage.
  • 401k retirement plan with company matching.
  • Continuous learning and career development resources.
  • Employee discounts on services and parts.
  • Opportunities for community service and volunteer initiatives.

Asbury Automotive Group is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. We encourage all qualified individuals to apply and join our team.