Associate Director for ERP Systems Production

4 weeks ago


Cambridge, Massachusetts, United States Harvard University Full time

Job Title: Associate Director for ERP Systems Production

Job Summary:

The Associate Director for ERP Systems Production will lead a fundamental restructuring of the production unit, responsible for configuring, scripting, testing, scheduling, and maintaining several hundred term-based batch workflows for the Extension and Summer Schools.

Key Responsibilities:

  • Leads the review and restructuring of existing business processes, ensuring selected solutions align with business objectives.
  • Defines system and service requirements, performs gap analysis, and identifies ways to fully leverage baseline functionality of current ERP platforms.
  • Collaborates with stakeholders to translate business and service needs into clear system requirements.
  • Leads change management to ensure users understand new systems and processes during system transitions.
  • Serves as a subject matter expert for Automic Application Manager platform, working with and training staff to design, build, and maintain production schedules.
  • Manages two Operation Specialist staff, including hiring, performance review, training, coaching, mentoring, and professional development.
  • Oversees all aspects of scheduled daily production operations, including reviews of batch processing and identification and resolution of any issues.

Requirements:

  • Minimum of seven years' post-secondary education or relevant work experience.
  • Supervisory experience.

Benefits:

  • Paid Time Off: 3-4 weeks of accrued vacation time per year.
  • Comprehensive medical, dental, and vision benefits.
  • Disability and life insurance programs.
  • Voluntary benefits.
  • University-funded retirement plan.
  • Tuition Assistance Program.
  • Tuition Reimbursement.
  • Professional Development programs.
  • Commuting and Transportation benefits.

Work Format: Hybrid (partially on-site, partially remote).

About Us: The Division of Continuing Education (DCE) comprises four academic units serving about 30,000 domestic and international students annually, allowing Harvard to meet the learning needs of intellectually curious and highly motivated students from high school through retirement.



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