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Regulatory Affairs Supervisor

2 months ago

Greenville, South Carolina, United States NHE, Inc. Full time
Regulatory Compliance Manager

Location: North Carolina and South Carolina

Overview

The Regulatory Compliance Manager plays a pivotal role in shaping and overseeing the organization's policies and protocols concerning property management, compliance training, and professional development. This position supports the Vice President of Affordable Property Management, the Director of Compliance, and Regional Property Managers with various initiatives, administrative responsibilities, and additional related tasks. The role necessitates travel and the use of a personal vehicle to fulfill job duties effectively.

I. KEY RESPONSIBILITIES

  • Team Leadership
    • Collaborate with the Director of Compliance and Regional Property Manager to train community staff and related roles.
    • Foster a positive work environment through effective leadership and support.
    • Communicate staff concerns to the Regional Property Manager.
    • Step in as the onsite Community Manager during temporary absences or vacancies.
  • Regulatory Oversight
    • Assist in the evaluation of move-ins, move-outs, recertifications, and interim processes as dictated by regulatory programs and company guidelines.
    • Ensure adherence to regulatory compliance with company policies and industry standards on behalf of ownership.
    • Verify that each property complies with its specific program regulations.
    • Interpret and apply HUD regulations, recommending compliance adjustments as necessary.
    • Develop and manage a schedule for reviewing and inspecting tenant files for all HUD, RD, and HOME projects.
    • Aid in the implementation of new governmental rules and updates to standard operating procedures.
    • Compile and complete compliance reports for third parties, banks, state agencies, and syndicators on a monthly, quarterly, and annual basis.
    • Input Tax Credit Rent and Utility Allowances into Yardi as required.
    • Participate in regulatory management and physical inspections alongside lenders, insurance representatives, and owners as needed.
    • Review audit packages for HOME and State Housing audits before submission.
    • Maintain EIV online recertifications and master EIV authorization files, ensuring annual training for all onsite staff.
    • Prepare and uphold Affirmative Fair Housing Marketing Plans for all properties.
  • Regular attendance is crucial for this role.
  • Perform tasks of subordinate associates as necessary, including leasing units and preparing them for occupancy.
  • Undertake additional assignments as directed by senior management.

II. REQUIRED SKILLS AND QUALIFICATIONS

  • Exceptional verbal and written communication skills.
  • Strong understanding of tenant file management and organizational skills.
  • Advanced organizational capabilities.
  • Ability to guide others toward achieving company objectives.
  • Proficient in multitasking and prioritizing responsibilities.
  • Effective problem-solving skills.
  • Capacity to work independently while maintaining confidentiality and professionalism.
  • Collaborative team player.

III. EXPERIENCE AND EDUCATION

  • Minimum of five years of experience in HUD, Rural Development, LIHTC, and HOME programs.
  • Property Manager's license required; Housing Credit Certified Professional Designation (HCCP) preferred.
  • Familiarity with apartment management laws and regulations at federal, state, and local levels.

IV. EDUCATIONAL BACKGROUND

A college degree is preferred. Candidates should possess training or experience in basic computer skills, including proficiency in Microsoft Word and Excel, as well as familiarity with web-based software utilized in apartment management (Yardi Voyager, Popcard, Payscan, Rent Café preferred).

  • LANGUAGE AND REASONING ABILITY

Ability to generate reports and business correspondence, effectively present information, and respond to inquiries. Must demonstrate common sense understanding and the ability to follow written and verbal instructions.

  • PHYSICAL REQUIREMENTS

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The role requires regular use of hands for various tasks, as well as frequent standing, walking, and sitting. Specific vision abilities necessary for this position include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

  • WORK ENVIRONMENT

This position primarily involves indoor work, with regular mobility required. The noise level in the work environment is typically moderate.

All full-time employees are eligible to participate in our benefits program.

EOE