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Clinical Pharmacy Supervisor

2 months ago

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Join the Team at Optum. A position with Optum means you are part of a dedicated effort to support behavioral health and addiction treatment communities. We do more than just dispense medications; we enhance lives for the better. Individuals with serious mental or chronic illnesses, along with their caregivers, have compelling stories, and at Optum, we strive to be their advocate and partner. As part of a coordinated care team, we collaborate with community-based providers and others to ensure that individuals with complex health conditions receive the appropriate medications and adhere to their treatment plans. Our tailored services, including in-clinic pharmacies and medication management, are paving the way for a new standard of care.

Optum is a pharmacy care services provider that is part of UnitedHealth Group's family of businesses. We are a leading information and technology-enabled health services organization committed to improving the health system for everyone. Join us to start Caring. Connecting. Growing together.

The Clinical Pharmacy Supervisor plays a vital role in positively impacting our consumers and clinic partners by advising them on our pharmaceutical care services and benefits. This individual is accountable for the financial, clinical, and quality aspects of pharmacy services and will oversee the daily operations of a pharmacy, including the dispensing of prescription medications and providing personalized consultations to consumers. Coaching, developing, and managing pharmacy staff is also a crucial responsibility of this role. The supervisor will act as a talent steward, proactively seeking top talent for pharmacy positions.

Key Responsibilities:

  • Foster a positive experience for consumers and clinic partners, building strong relationships to proactively address their needs.
  • Serve as a clinical expert, collaborating with the clinical team to achieve desired clinical outcomes.
  • Provide counseling and education to patients regarding medication usage, potential side effects, schedules, and personal inquiries.
  • Ensure compliance with policies and standards in accordance with state and federal regulations.
  • Conduct wellness services, including immunizations and preventive care.
  • Drive financial performance and identify growth opportunities within the pharmacy.
  • Motivate, develop, and coach pharmacy staff to help them reach their full potential and deliver exceptional service.
  • Create an engaging team environment that promotes compassion and embodies our core values and culture.
  • Proactively promote recruitment opportunities for top talent in our pharmacies.
  • Review key performance indicators with pharmacy staff, identifying trends and areas for improvement.
  • Conduct workforce and business planning to ensure operational excellence.
  • Build strong relationships with the community, stakeholders, and clinic partners to meet their needs and promote pharmacy services.
  • Implement marketing strategies to highlight all pharmacy offerings.

At Optum, you will be recognized and rewarded for your performance in an environment that challenges you and provides clear direction for success in your role, as well as opportunities for development in other areas of interest.

Required Qualifications:

  • Bachelor's degree in Pharmacy or PharmD.
  • Current pharmacist's license in the state of Connecticut.
  • Certified immunizer or willing to obtain certification within three months of hire.

Preferred Qualifications:

  • 3+ years of leadership experience in a pharmacy setting.

Management Success Practices:

  • Customer-Centric Approach: Leaders should understand customer needs and design processes to enhance the customer experience.
  • Talent Development: Managers must ensure the right talent is in the right roles, providing ongoing coaching and feedback to support employee growth.
  • Effective Communication: Communicate the vision, values, and goals of the organization, translating them into actionable tasks for the team.
  • High-Performing Teams: Create and maintain high-performing teams with clear tasks and collaborative cultures.
  • Results Orientation: Managers must drive results through their teams, focusing on specific goals and leveraging feedback for continuous improvement.
  • Technical Proficiency: Leaders should possess industry knowledge and a commitment to lifelong learning.

At Optum, our mission is to help individuals lead healthier lives and improve the health system for everyone. We believe in equitable care and are committed to addressing health disparities to enhance health outcomes.

Diversity fosters a healthier environment: Optum is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Optum is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.