Current jobs related to Customer Support Representative - Watertown, Massachusetts - Velocity Enterprises

  • Customer Service Representative

    2 weeks ago

    Watertown, Massachusetts, United States Edenred Full time

    Customer Service RepresentativeAt Edenred, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll be the first point of contact for our clients, providing timely and effective support to ensure their satisfaction with our products and services.Key Responsibilities:Respond to client inquiries via phone,...

  • Customer Support Specialist

    2 weeks ago

    Watertown, Massachusetts, United States connectRN Inc Full time

    Customer Support RepresentativeAt connectRN Inc, we're looking for a skilled Customer Support Representative to join our team. As a key member of our support team, you'll be responsible for providing exceptional customer service to our nurses and facilities.Respond to inquiries from our nurses and facilities via phone, chat, and emailEnsure a high-quality...

  • Customer Service Representative

    4 weeks ago

    Watertown, Massachusetts, United States Aramark Full time

    Job Title: Call Center RepresentativeThe Call Center Representative plays a vital role in providing exceptional patient support via phone and software systems, serving as a liaison to other departments regarding patient meal services and other support services.Key Responsibilities:Function comfortably in a fast-paced, performance-based call center...

  • Customer Service Representative

    3 weeks ago

    Watertown, Massachusetts, United States Domino's Franchise Full time

    Job DescriptionAt Domino's Franchise, we're seeking a Customer Service Representative to join our team. As a key member of our customer-facing staff, you'll play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Provide timely and effective support to customers via phone, email, and in-personRespond to...

  • Customer Service Representative

    1 week ago

    Watertown, Massachusetts, United States Edenred Full time

    At Edenred, we're looking for a skilled Customer Service Representative to join our team. As a key member of our support team, you'll be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Respond to client inquiries in a timely and professional mannerProvide solutions to...

  • Customer Service Representative

    1 week ago

    Watertown, Massachusetts, United States Domino's Franchise Full time

    Job OverviewAs a Customer Service Representative at Domino's Franchise, you will be the key to delivering exceptional customer experiences. Your role will involve ensuring that every customer interaction is positive and memorable. With a focus on customer satisfaction, you will be responsible for resolving customer complaints and concerns in a timely and...

  • Customer Service Representative

    4 weeks ago

    Watertown, Massachusetts, United States Domino's Pizza LLC Full time

    Job DescriptionAt Domino's Pizza LLC, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional customer service to our customers. Your primary responsibility will be to ensure that every customer has a positive experience with our company.Key...

  • Customer Service Representative

    1 week ago

    Watertown, Massachusetts, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and creating a positive experience for our customers. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive and engaging experience.Take...

  • Customer Service Representative

    2 weeks ago

    Watertown, Massachusetts, United States Massachusetts Medical Society Full time

    Customer Service RepresentativeAt the Massachusetts Medical Society, we are seeking a highly motivated and customer-focused Customer Service Representative to join our growing insurance agency. As a key member of our team, you will play a pivotal role in enhancing customer satisfaction and streamlining our operational processes.Responsibilities:Provide...

  • Customer Service Representative

    2 months ago

    Watertown, Massachusetts, United States connectRN Inc Full time

    About the RoleAt connectRN Inc, we're seeking a highly skilled and empathetic Customer Support Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our nurses and facilities, ensuring a seamless experience when interacting with our platform.Key ResponsibilitiesProvide...

  • Customer Service Representative

    4 weeks ago

    Watertown, Massachusetts, United States Massachusetts Medical Society Full time

    Customer Service Representative Job DescriptionWe are seeking a motivated and customer-oriented Customer Service Representative to join our growing insurance agency. In this pivotal role, you will be instrumental in enhancing customer satisfaction and streamlining our operational processes.Responsibilities:Serve as the primary point of contact for customer...

  • Field Support Representative II

    2 weeks ago

    Watertown, Massachusetts, United States Canon USA & Affiliates Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Field Support Representative II to join our team. As a Field Support Representative II, you will be responsible for providing administrative support to our clients, including mailroom operations, supply management, and customer service.Key ResponsibilitiesEnsure total customer satisfaction...

  • Customer Service Representative

    2 weeks ago

    Watertown, Massachusetts, United States Kangaroo Express Full time

    Kangaroo Express is seeking a Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and organized store environment. Key responsibilities include:Greeting customers and providing a welcoming...

  • Retail Customer Service Representative

    1 month ago

    Watertown, Massachusetts, United States Kangaroo Express Full time

    Kangaroo Express Retail Customer Service JobWe are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team at Kangaroo Express. As a Retail Customer Service Representative, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and organized...

  • Insurance Customer Service Representative

    2 weeks ago

    Watertown, Massachusetts, United States State Farm Insurance Full time

    Customer Service RepresentativeAt State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As an Account Associate, you'll play a crucial role in providing exceptional customer service to our policyholders.Key Responsibilities:Assist customers with their insurance needs by providing accurate and timely...

  • Insurance Customer Service Representative

    4 weeks ago

    Watertown, Massachusetts, United States State Farm Insurance Full time

    Customer Service RepresentativeAt State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As an Account Associate, you'll play a crucial role in providing exceptional customer service to our policyholders.Key Responsibilities:Assist customers with their insurance needs by providing accurate and timely...

  • Customer Service Representative

    2 weeks ago

    Watertown, Massachusetts, United States SEEK Careers Staffing Full time

    Job DescriptionThe Watertown branch is seeking a full-time BILINGUAL receptionist/customer service representative to be the heartbeat of our office. Our team is growing, and we are looking for a motivated individual to join our team.No Nights No WeekendsWork with a great teamPosition: Customer Service Representative - BilingualJob Location: Watertown, WI...

  • Bank Customer Service Representative

    1 week ago

    Watertown, Massachusetts, United States M&T Bank Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Bank Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, resolving routine problems, and ensuring a positive experience in our branch.Key ResponsibilitiesCustomer Service: Provide exceptional...

  • Customer Service Representative

    1 week ago

    Watertown, Massachusetts, United States Massachusetts Medical Society Full time

    Customer Service Representative Job DescriptionThe Massachusetts Medical Society is seeking a skilled Customer Service Representative to join our team. As a key member of our insurance agency, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Serve as the primary...

  • Customer Service Representative

    2 weeks ago

    Watertown, Massachusetts, United States Intelliswift Full time

    Job Title: Associate Customer Service Rep Job Description:ViaCord, a leading provider of newborn stem cell preservation services, is seeking a highly motivated and customer-focused individual to join our Customer Service team. Newborn stem cells are a valuable source of non-controversial stem cells; the building blocks of our blood and immune systems. The...

Customer Support Representative

2 months ago

Watertown, Massachusetts, United States Velocity Enterprises Full time

About Velocity Enterprises:

We are a leading technology company in the field of telecommunications and IT, dedicated to delivering innovative solutions that drive business growth and success. Our fiber optic networks connect businesses, municipalities, and private individuals to the latest internet technologies, enabling them to thrive in a rapidly changing world.

As a dynamic and forward-thinking company, we are committed to excellence in everything we do. Our team is passionate about delivering exceptional customer experiences, and we are seeking a talented individual to join our ranks as a Customer Support Representative.

What We Offer:

  • A challenging and rewarding role with opportunities for growth and development
  • A collaborative and supportive team environment
  • Competitive compensation and benefits package
  • State-of-the-art technology and equipment
  • Opportunities for professional development and training
  • A dynamic and fast-paced work environment

Key Responsibilities:

  • Provide exceptional customer support and service via phone, email, and other communication channels
  • Resolve customer complaints and issues in a timely and professional manner
  • Collaborate with internal teams to resolve complex customer issues
  • Stay up-to-date with product knowledge and technical skills to provide accurate and effective support
  • Meet or exceed customer satisfaction targets and key performance indicators

Requirements:

  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic knowledge of computer systems and software
  • High school diploma or equivalent required; degree in a related field preferred