Insurance Customer Service Representative

2 days ago


Royal Oak, Michigan, United States MICHAEL LANTZY STATE FARM INSURANCE Full time
Job Overview

We are seeking a highly motivated and customer-focused Insurance Customer Service Representative to join our team. As a key member of our agency, you will be responsible for providing exceptional service to our existing customers, establishing strong relationships, and following up with customers as needed.

Key Responsibilities:

  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options and ensure they have the right coverage for their family.
  • Work with existing customers to provide excellent service and generate referrals to help grow our customer base.

What We Offer:

  • A competitive salary and bonus opportunities.
  • A fun, fast-paced work environment with a team of highly motivated individuals.
  • Opportunities for advancement and professional growth within our agency.
  • A comprehensive benefits package, including medical, dental, and vision coverage.

Requirements:

  • Excellent interpersonal and communication skills, both written and verbal.
  • Ability to work in a team environment and multi-task with ease.
  • Organizational and detail-oriented skills, with the ability to learn computer functions and applications.
  • Experience in a variety of computer applications, particularly Windows.

About Our Agency:

Our agency is a multiple-office State Farm Agency consistently finishing in the top 5% of all State Farm offices nationwide. We are a fun, high-energy, and motivated office committed to success every day. If you want to be part of a highly competitive and successful office, we encourage you to apply.

Company Description:

We are a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Contact Information:

Please visit our company website at www.lantzysf.com to learn more about our agency and apply for this exciting opportunity.



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