Customer Service Representative

2 days ago


Royal Oak, Michigan, United States The Salvation Army Full time
Customer Service Representative

The Salvation Army is seeking a skilled Customer Service Representative to join our team. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to our guests and callers.

Key Responsibilities:
  • Answer and transfer incoming calls in a timely and professional manner
  • Provide general information and directions to callers and guests
  • Greet visitors in a courteous and professional manner
  • Page staff members and make general announcements
  • Ensure messages are distributed to the appropriate persons in a timely manner
  • Take control of the front lobby area and maintain a clean and organized environment

We are looking for a highly organized and detail-oriented individual who is able to work effectively in a fast-paced environment. If you have excellent communication skills and a passion for providing exceptional customer service, we encourage you to apply.



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