Infrastructure Technical Program Manager

6 days ago

San Francisco, California, United States Stripe Full time
About Stripe

Stripe is a leading financial technology company that provides a platform for businesses to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a significant amount of work ahead.

About the Team

The infrastructure teams at Stripe provide efficient and optimized infrastructure for our platform, enabling our developers to achieve their highest potential. The TPM team that supports the infrastructure org has deep technical expertise in software infrastructure.

Job Summary

We are seeking a Technical Program Manager to play a key role within engineering and drive programs that span across Stripe in the core infrastructure of our payment systems. As a Technical Program Manager, you will be responsible for the successful definition, cross-functional strategy, planning, and execution of large-scale technical programs that help to solve complex problems and enable products and infrastructure at scale.

Responsibilities
  • Work with teams across the organization to understand pain points in their infrastructure usage and find common ideas to create solutions that span multiple domains.
  • Define and produce high-quality written proposals, communications, and documentation.
  • Execute on technical programs that require deep systems and engineering-level knowledge.
  • Partner with Engineering Managers, Product Managers, and other Technical Program Managers to define, scope, and drive large programs to conclusion.
  • Play a key part in shaping the technical design, predicting technical roadblocks by collaborating with engineers, and identifying trade-offs.
  • Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well-defined success criteria.
  • Elevate the execution muscle of engineering teams around you. Train them to be better at delivery where needed.
  • Help influence peers/stakeholders and build consensus while dealing with ambiguity.
  • Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level.
  • Create widely circulated plans, driving consistency, clarity, and building alignment across teams.
  • Operationalize and execute critical cross-functional programs spanning multiple engineering organizations for Core Infrastructure (Compute, Networking, Database, Services).
Requirements
  • 8+ years of software engineering, systems engineering, and/or technical program management experience.
  • Experience in core infrastructure such as database, cloud compute, networking, and services.
  • Understand distributed systems.
  • Understand Service-Oriented Architecture (SOA).
  • Excellent analytical skills; you digest complex information, can distill it, and make recommendations and proposals.
  • You have a track record of providing program management during all phases of software development from kick-off to launch, demonstrating critical thinking, challenging the norms, and thought leadership.
  • You have very strong written and verbal communication skills, building strong relationships with stakeholders, teams, and senior leaders around the organization.
  • You can drive internal and external process improvements across multiple teams and functions and bring a wealth of experience, opinions, proposals, and best practices.
  • Experience operating autonomously and rapidly and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones.

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