Orthopaedic Front Desk Coordinator

1 month ago


Muncie, Indiana, United States Beacon Orthopaedic Partners MSO LLC Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Beacon Orthopaedic Partners MSO LLC. The successful candidate will be responsible for providing exceptional patient service, managing patient flow, and maintaining accurate records.

Key Responsibilities
  • Register patients prior to service, ensuring up-to-date and accurate demographic and insurance information is recorded in the database.
  • Collect and record patient's medical, social, and family history and accurately enter information into the electronic chart.
  • Advise and assist patients of their financial obligations regarding services.
  • Assist patients in completing required forms to obtain treatment or prior approval of office visit where applicable.
  • Maintain strict confidentiality in all situations.
  • Participate in professional development activities and maintain applicable professional affiliations and certifications as required.
  • Attend and participate in required organizational meetings and committees as requested.
Requirements

Minimum high school diploma or GED required. At least one year of previous administrative or secretarial experience is required. Knowledge of medical terminology and experience with processing insurance preferred. Previous experience working in a medical office setting preferred.

Working Conditions

Standard work environment is an office setting. Work requires sitting for long periods of time. Position requires viewing and typing on a computer for long periods. Occasionally bending, lifting, and reaching required dealing with files, paper, supplies, etc., including lifting up to 25 pounds. Requires manual dexterity sufficient to operate standard office equipment (computer, telephone, copier, etc.) regularly. Vision must be correctable to 20/20. Hearing must be in the normal range for telephone contacts and to interact directly with employees.



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