Contact Center Representative

2 weeks ago


Las Cruces, New Mexico, United States Mass Markets Full time
Job Title: Entry-Level Contact Center Representative

We are seeking a highly motivated and customer-focused individual to join our team as an Entry-Level Contact Center Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and customers, handling inbound and outbound calls, and resolving customer inquiries and issues in a timely and professional manner.

Key Responsibilities:
  • Handle inbound and outbound calls in a courteous and professional manner
  • Resolve customer inquiries and issues in a timely and effective manner
  • Provide accurate and helpful information to customers
  • Meet or exceed performance metrics and quality standards
  • Work collaboratively with team members to achieve common goals and objectives
Requirements:
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Basic computer skills and knowledge of Microsoft Office
  • Ability to work a variety of shifts, including evenings and weekends
What We Offer:
  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Comprehensive training program
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

At Mass Markets, we are committed to providing our employees with a positive and supportive work environment. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for this exciting role.



  • Las Cruces, New Mexico, United States MCI Careers Full time

    Job Title: Contact Center RepresentativeWe are seeking a highly motivated and customer-focused Contact Center Representative to join our team. As a Contact Center Representative, you will be responsible for providing exceptional customer service and support to our clients through inbound and outbound calls, emails, and chats.Key Responsibilities:Handle...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    Job Title: Las Cruces Contact Center RepresentativeWe are seeking a highly motivated and customer-focused Contact Center Representative to join our team in Las Cruces. As a Contact Center Representative, you will be responsible for providing exceptional customer service to our clients through inbound and outbound calls, emails, and chats.Key...


  • Las Cruces, New Mexico, United States Mass Markets Full time

    Job Title: Las Cruces Contact Center RepresentativeWe are seeking a highly motivated and customer-focused Contact Center Representative to join our team in Las Cruces. As a Contact Center Representative, you will be responsible for providing exceptional customer service to our clients through inbound and outbound calls, emails, and chats.Key...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    Job Title: Las Cruces Contact Center RepresentativeWe are seeking a highly motivated and customer-focused Contact Center Representative to join our team in Las Cruces. As a Contact Center Representative, you will be responsible for providing exceptional customer service to our clients through inbound and outbound calls, emails, and chats.Key...


  • Las Cruces, New Mexico, United States MCI Military Recruitment Full time

    Job Title: Entry-Level Contact Center AgentJob Summary:We are seeking a highly motivated and customer-focused Entry-Level Contact Center Agent to join our team. As a Contact Center Agent, you will be responsible for providing exceptional customer service to our clients through inbound and outbound calls, emails, and chats. You will work in a fast-paced...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    Job Title: Entry-Level Contact Center AgentJob Summary:MCI Careers is seeking a highly motivated and customer-focused Entry-Level Contact Center Agent to join our team. As a Contact Center Agent, you will be responsible for providing exceptional customer service and support to our clients through inbound and outbound calls, emails, and chats.Key...


  • Las Cruces, New Mexico, United States Mass Markets Full time

    Job SummaryAs a Contact Center Representative at Mass Markets, you will be responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner. Your goal will be to ensure first call resolution through effective problem-solving and call handling. You will also research systems to find missing information, coordinate with...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    Job Title: Las Cruces Contact Center RepresentativeWe are seeking a highly motivated and customer-focused Contact Center Representative to join our team in Las Cruces, NM. As a Contact Center Representative, you will be responsible for providing exceptional customer service and sales support to our clients across the country.Key Responsibilities:Handle...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    Job Title: Las Cruces Contact Center RepresentativeWe are seeking a highly motivated and customer-focused Contact Center Representative to join our team in Las Cruces, NM. As a Contact Center Representative, you will be responsible for providing exceptional customer service and sales support to our clients across the country.Key Responsibilities:Handle...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    Job Title: Blended Contact Center AgentWe are seeking a highly motivated and customer-focused Blended Contact Center Agent to join our team. As a Blended Contact Center Agent, you will be responsible for handling inbound and outbound customer calls, providing exceptional customer service, and selling products and services to our clients.Key...


  • Las Cruces, New Mexico, United States Mass Markets Full time

    Job SummaryWe are seeking a highly skilled Contact Center Representative to join our team at Mass Markets. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through various communication channels.Key ResponsibilitiesCustomer Interaction: Handle inbound and outbound customer contacts in a...


  • Las Cruces, New Mexico, United States Mass Markets Full time

    Job SummaryWe are seeking a highly skilled Contact Center Representative to join our team at Mass Markets. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients through various communication channels.Key ResponsibilitiesCustomer Communication: Handle inbound and outbound contacts in a...


  • Las Cruces, New Mexico, United States MCI Military Recruitment Full time

    Job Title: Blended Call Center RepresentativeAre you a customer service enthusiast with a passion for sales? Do you enjoy working in a fast-paced environment where no two days are the same? We're looking for a Blended Call Center Representative to join our team!Job Summary:We're seeking a highly motivated and customer-focused individual to handle inbound and...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    Job Title: Contact Center Representative IIAre you a customer service enthusiast looking for a challenging and rewarding role? Do you have excellent communication skills and a passion for delivering exceptional customer experiences? We're seeking a highly motivated and reliable Contact Center Representative II to join our team!Job Summary:We're looking for a...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    Job Title: Contact Center RepresentativeWe are seeking a highly motivated and customer-focused Contact Center Representative to join our team in Las Cruces, NM. As a Contact Center Representative, you will be responsible for providing exceptional customer service and support to our clients through inbound and outbound calls, emails, and chats.Key...


  • Las Cruces, New Mexico, United States MCI Careers Full time

    Job Title: Entry-Level Contact Center RepresentativeAre you a customer-focused individual looking for a challenging and rewarding role? Do you have excellent communication and problem-solving skills? We are seeking an Entry-Level Contact Center Representative to join our team!Job Summary:We are a leading provider of customer experience solutions, and we are...


  • Las Cruces, New Mexico, United States Mass Markets Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Contact Center Representative to join our team at Mass Markets. As a Contact Center Representative, you will be responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner.Key ResponsibilitiesEnsure first call resolution through problems solving and...


  • Las Cruces, New Mexico, United States Mass Markets Full time

    Job Title: Entry-Level Contact Center RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Entry-Level Contact Center Representative to join our team. As a Contact Center Representative, you will be responsible for providing exceptional customer service and support to our clients through inbound and outbound calls, emails, and...


  • Las Cruces, New Mexico, United States Mass Markets Full time

    Job SummaryWe are seeking a highly skilled and multilingual Contact Center Representative to join our team at Mass Markets. As a Contact Center Representative, you will be responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner.Key ResponsibilitiesEnsure first call resolution through effective problem-solving...


  • Las Cruces, New Mexico, United States Mass Markets Full time

    Job Title: Call Center Site DirectorMass Markets is seeking a highly skilled and experienced Call Center Site Director to join our team. As a key member of our operations management team, you will be responsible for leading a team of customer service representatives and ensuring that our contact center operations are running smoothly and efficiently.Key...