Department Supervisor with Excellent Customer Service Skills

4 days ago


Birmingham, Alabama, United States Whole Foods Market Full time
Job Description

We are seeking an experienced Department Supervisor to join our team at Whole Foods Market.

Key Responsibilities:
  • Supervise and delegate tasks to Prepared Foods Team Members.
  • Work with the Prepared Foods Trainer to build and sustain a high-performance team.
  • Assist in training new Team Members, utilizing learning checklists and training materials.
  • Maintain a clean, well-stocked, and properly rotated store environment.
  • Open and close the department according to established procedures.
  • Ensure all necessary breaks are given.
  • Communicate team concerns to the Team Leader and Associate Team Leader.
  • Sustain the highest standards of retail execution.
  • Foster a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
  • Maintain awareness of customer flows and needs, directing Team Members as necessary to satisfy and delight customers.
Requirements:
  • 12+ months retail experience.
  • Strong organizational and time management skills.
  • Excellent interpersonal, motivational, team building, and customer relationship skills.
  • Capable of teaching others in a positive and constructive manner.
  • Product knowledge.
  • Advanced knowledge of regulatory and safety policies and procedures.
  • Proficient mathematical skills for assessing financial performance and managing inventory.
  • Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
  • Proficiency with email, Microsoft Office, and operations-related applications.
Physical Requirements:
  • Lift 50 pounds.
  • Stand/walk for 6-8 hours in an 8-hour workday.
  • Hand use: single grasping, fine manipulation, pushing, and pulling.
  • Work requires bending, twisting, squatting, and reaching.
  • Exposure to FDA-approved cleaning chemicals.
  • Temperatures up to 90 degrees Fahrenheit.
  • Ability to work in wet and dry conditions.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
Estimated Salary:

$55,000 - $65,000 per year, depending on location and experience.

About Us

Whole Foods Market is committed to providing a fair and equal employment opportunity for all Team Members and candidates. We strive to create a positive and inclusive work environment that values diversity, equity, and inclusion.



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