Customer Service Representative
24 hours ago
At American Family Care, we are seeking a skilled Customer Service Representative - Patient Care to join our team. As a key member of our patient care department, you will be responsible for providing exceptional service to our patients and their families.
About the Role:
We are looking for an individual who is passionate about delivering outstanding customer service and has excellent communication skills. The ideal candidate will have previous experience in a call center environment and be proficient in computer applications. A high school diploma and 1-3 years of related experience in customer service are required.
Responsibilities:
- Answer patient inquiries by identifying desired information, researching, locating, and providing information
- Utilize available resources to identify appropriate solutions to patients' questions, concerns, or problems
- Manage and resolve patient concerns or problems by identifying issues, researching, and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
- Maintain call center database by documenting all important information accordingly
- Triage all calls and distribute to the appropriate personnel
- Recognize, document, and alert the supervisor of trends in patient calls
- Analyze appropriate processes and identify areas for improvement when necessary
Other Responsibilities:
- Assist in handling overflow customer service calls by providing courteous and accurate resolution of customer questions and concerns
Requirements:
- High School Diploma
- 1-3 years related experience in customer service environment
Physical Demands/Work Environment:
The position requires sitting and keyboarding for extended periods, frequent telephone use, high attention to detail, and moderate noise level.
Estimated Salary: $45,000 - $60,000 per year based on location and experience.
-
Customer Service Representative
1 month ago
Birmingham, Alabama, United States Domino's Pizza LLC Full timeJob Title: Customer Service RepresentativeJob Summary:Domino's Pizza LLC is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, taking orders, operating the cash register, and maintaining a clean and organized work environment.Key...
-
Customer Service Representative
1 month ago
Birmingham, Alabama, United States Hertz Full timeJob SummaryThe Customer Service Representative will consult with customers on their rental, ensuring a world-class experience. This role involves actively offering products and services, overcoming customer objections, and providing exceptional sales support. The representative will also be responsible for preparing vehicles for customer pick-up, including...
-
Customer Service Representative
1 month ago
Birmingham, Alabama, United States Anthropologie Full timeKey Responsibilities:• Drive sales through exceptional customer service and product knowledge.What We're Looking For:• A brand representative who embodies the company values and provides a personalized shopping experience.Benefits:• Opportunities to utilize technology and stay informed on company priorities and promotions.
-
Customer Service Representative
1 month ago
Birmingham, Alabama, United States Standard Heating & Air Conditioning Company Full timeAbout Standard Heating & Air ConditioningWe are a reputable 85-year-old company providing top-notch residential and commercial HVAC, plumbing, and generator services to the Birmingham area and its surroundings. Our commitment to quality, reliability, and affordability has earned us an A+ rating with the BBB since 1963 and five consecutive Angie's List Super...
-
Customer Service Representative
1 month ago
Birmingham, Alabama, United States Winn-Dixie Full timeCustomer Service Role at Winn-DixieAs a Customer Service Associate at Winn-Dixie, you will be responsible for providing exceptional customer service, greeting and assisting customers in a prompt, courteous, and friendly manner. Your duties will include stocking front end products, performing cashier associate tasks, and addressing customer issues and...
-
Customer Service Representative
1 month ago
Birmingham, Alabama, United States Daxko Full timeWe are seeking a Customer Service Advocate to support our Operations and Accounting software. This role requires someone with a passion for delivering a WOW customer experience and a strong background in Customer Service, Accounting, and Technology.Key Responsibilities:Provide exceptional customer service to our clientsSupport our Operations and Accounting...
-
Customer Service Representative
1 month ago
Birmingham, Alabama, United States Public Storage Full timeJob OverviewPublic Storage is seeking a highly motivated and customer-focused individual to join our team as a Property Manager. As a key member of our team, you will be responsible for providing exceptional customer service, managing daily operations, and driving sales growth.Key ResponsibilitiesProvide outstanding customer service, ensuring a positive...
-
Customer Service Representative
1 month ago
Birmingham, Alabama, United States Best Buy Full timeKey Responsibilities:• Greet and welcome customers in a friendly manner• Recommend products and services to meet customers' needs• Assist with sales orders, returns, and exchanges• Serve as a brand ambassador• Contribute to profitable growthAbout the Role:As a Sales Associate at Best Buy, you will be part of a dynamic team that provides exceptional...
-
Customer Service Representative
4 weeks ago
Birmingham, Alabama, United States Public Storage Full timeJob OverviewPublic Storage is seeking a highly motivated and customer-focused individual to join our team as a Property Manager. As a key member of our team, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring a positive experience for our customers.Key ResponsibilitiesProvide outstanding customer...
-
Customer Service Coordinator
3 weeks ago
Birmingham, Alabama, United States Ferguson Enterprises Full timeKey Responsibilities: As a Customer Service Representative with Ferguson Enterprises, you will be responsible for receiving inbound phone calls and dispatching calls to the appropriate department. Your goal is to resolve customer problems efficiently, escalating issues to the relevant department when necessary. Additionally, you will perform routine...
-
Customer Service Representative
1 month ago
Birmingham, Alabama, United States S&A Group Full timeJob Title: Account Services SpecialistAbout the RoleWe are seeking a highly skilled and dedicated professional to join our team as an Account Services Specialist. As a key member of our team, you will play a vital role in providing exceptional support to our clients, helping them understand the advantages of our programs and guiding them in selecting the...
-
Customer Service Representative
1 month ago
Birmingham, Alabama, United States Global Payments Full timeKey Responsibilities:Respond to customer inquiries via various communication channels to provide timely and effective problem resolution in accordance with Global Payments' service standards.Key Skills:Excellent communication and problem-solving skillsAbility to work in a remote environmentKnowledge of customer service principles and practicesJob...
-
Customer Service Representative
3 weeks ago
Birmingham, Alabama, United States Spirit Halloween Full timeSpirit Halloween Job OpportunityJob SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Spirit Halloween. As a Sales Associate, you will be responsible for providing excellent customer service, building sales, and assisting with store merchandising.Key Responsibilities- Greet all guests with a smile and...
-
Customer Service Representative
1 month ago
Birmingham, Alabama, United States Massage Envy Full timeOverview:At Massage Envy, we're dedicated to helping our clients achieve their wellness goals. As a Sales and Service Associate, you'll play a crucial role in delivering exceptional customer experiences and promoting our Total Body Care services.Key Responsibilities:Provide outstanding customer service and ensure every guest feels valued and...
-
Customer Service Representative
3 hours ago
Birmingham, Alabama, United States Pacifica Host Hotels Full timePacifica Host Hotels is a dynamic and inclusive company that values exceptional customer service. As a Customer Service Representative - Help Desk Specialist, you will play a vital role in ensuring the satisfaction of our clients.With a competitive salary ranging from $18.00 to $25.58 per hour, depending on experience and qualifications, this position offers...
-
Service Representative
1 month ago
Birmingham, Alabama, United States LCH Lab. Corp. of America Holdings Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Service Representative/Courier to join our team in Birmingham, AL. As a Service Representative/Courier, you will be responsible for the pickup, transport, and delivery of medical specimens, lab supplies, and reports, while providing exceptional service to our clients.Key ResponsibilitiesLoad all...
-
Customer Service Representative
4 weeks ago
Birmingham, Alabama, United States JobGet Staffing Full timeWe offer exciting career opportunities for bright, energetic and talented individuals in a stimulating, fast-paced and team-oriented culture. Our company culture: At JobGet Staffing, we value dedication and achievement, and we're committed to creating a work environment that's both challenging and rewarding. Job Highlights: Competitive wagesMedical, dental...
-
Event Services Representative
3 weeks ago
Birmingham, Alabama, United States BEST Crowd Management Full timeEvent Services RepresentativeAt BEST Crowd Management, we are seeking a skilled Event Services Representative to join our dynamic team. As a key member of our staff, you will play a vital role in providing exceptional service and creating memorable experiences for event attendees.Key Responsibilities:Provide outstanding customer service by warmly welcoming...
-
Sales Service Representative
1 month ago
Birmingham, Alabama, United States United Clothing Donation Services Full timeJob DescriptionWe are seeking a highly motivated and organized individual to join our team as a Sales Service Representative. As a key member of our support center, you will be responsible for handling inbound and outbound calls related to our clothing drive fundraising and sales programs.Key Responsibilities:Gather customer information to determine...
-
Sales Representative
1 month ago
Birmingham, Alabama, United States AT&T Full timeJob SummaryAs a Sales Representative - Customer Experience Expert at AT&T, you will be responsible for delivering exceptional customer experiences by providing customized solutions and services to our customers. You will work independently in the field, meeting with potential customers daily to introduce the latest technology and services, and closing deals...