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Client Support Associate

2 months ago

Dallas, Texas, United States CornerStone Staffing Full time

Company Overview: Cornerstone Staffing collaborates with a leading entity in the electrical wholesale sector, seeking proficient customer service professionals.

Position: Customer Service Representative

Location: On-site role in a dynamic urban environment

Compensation: $17 per hour

Work Schedule: Standard business hours, Monday to Friday

Role Responsibilities: The Customer Service Representatives will engage with clients regarding electrical products through various communication channels including phone, email, and chat.

  • Minimum of 2 years in customer service, with experience in call centers and electrical products preferred.
  • At least 1 year of experience in logistics or shipping is essential.
  • Demonstrated soft skills including customer service aptitude, active listening, and empathy.
  • Familiarity with chat support is advantageous.
  • Proficiency in computer usage is required.
  • Ability to manage multiple tasks and utilize various systems concurrently.
  • Experience in providing technical support is beneficial.

Application Process:

  • Skills assessment will be conducted.
  • Drug screening will be part of the process.
  • A background verification will be performed.