IT Support Specialist

5 days ago


Modesto, California, United States ReedNET Support Full time
IT Support Technician

We are seeking a highly skilled IT Support Technician to join our team at ReedNET Support. As a key member of our technical staff, you will be responsible for providing top-notch support to our users, ensuring the optimal running of all systems, and troubleshooting hardware and software issues.

Key Responsibilities:
  • Install and configure hardware and software components to ensure usability.
  • Troubleshoot hardware and software issues, and repair or replace damaged hardware as needed.
  • Upgrade the entire system to enable compatible software on all computers.
  • Install and upgrade anti-virus software to ensure security at the user level.
  • Perform tests and evaluations of new software and hardware.
  • Provide support to users and be the first point of contact for error reporting.
  • Establish good relationships with all departments and colleagues.
  • Manage technical documentation.
Requirements:
  • Bachelor's degree in computer science or related field.
  • 2+ years of experience in computer networks and systems maintenance.
  • A+, MCP, or Cisco Certified Network Associate accreditation advantageous.
  • Excellent written and verbal communication skills.
  • Good interpersonal skills.
  • Proficient in software installation.
  • Attention to detail.
  • Good problem-solving skills.
Compensation:

$18.00-$22.00/Hr.

We are an Equal Opportunity Employer and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factor under federal, state, or local law.



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