Technical Support Specialist
2 months ago
ReedNET Support is seeking a skilled IT Support Technician to enhance our technical team. If you possess strong technical abilities, enjoy resolving issues, and aspire to be the primary resource for IT inquiries, this role may be ideal for you.
What We Provide:
- Attractive salary and comprehensive benefits package including Paid Time Off, Medical, Dental, and Vision Insurance.
- Retirement savings plan and Pension options.
- Life Insurance, AD&D coverage, and avenues for career advancement.
IT Support Technicians must demonstrate excellent interpersonal skills to effectively engage with team members across various departments. Your duties will encompass the installation and configuration of hardware and software, troubleshooting technical issues, and ensuring optimal performance of all systems.
Core Duties of the IT Technician:
- Setting up and configuring hardware and software systems.
- Diagnosing issues and providing user support.
- Maintaining technical documentation and fostering positive relationships with colleagues.
- Conducting tests on new software and hardware solutions.
- Bachelor's degree in Computer Science or a related discipline.
- Minimum of 2 years of experience in network and systems maintenance.
- Relevant certifications such as A+, MCP, or Cisco Certified Network Associate are advantageous.
- Excellent written and verbal communication skills.
- Proficiency in software installation and troubleshooting.
$18.00-$22.00 per hour.
Equal Opportunity Employer
All applicants must be authorized to work in the United States. We are dedicated to promoting a diverse and inclusive workplace, valuing individuals regardless of race, color, religion, gender, age, or background.
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