Chief Sustainability Officer

2 days ago


Charlotte, North Carolina, United States Wells Fargo Full time
About this role:

Wells Fargo & Company is a leading financial services company with approximately $1.9 trillion in assets, serving one in three U.S. households and more than 10% of all middle market companies in the U.S. We provide a diversified set of banking, investment, and mortgage products and services through our four reportable operating segments: Consumer Banking and Lending, Corporate and Investment Banking, Commercial Banking, and Wealth and Investment Management.

In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low carbon economy.

The Chief Sustainability Officer (CSO) Role:

The CSO is part of the Public Affairs function and reports to the Head of Public Affairs. The role is responsible for leading progress towards the company's climate and sustainability initiatives and driving enterprise Sustainability programs, while serving as a subject matter expert and trusted advisor to the executive leadership team.

The CSO works closely with executive leadership across multiple lines of business to integrate strategy with considerations to investing, human rights, social justice, and equity.

Key Responsibilities:
  • Utilize a deep understanding of the sustainability landscape and the financial services industry to provide advice and thought leadership to executive leadership on sustainability-related matters.
  • Present key information to support strategic decision making to the Operating Committee, Board of Directors, and other executive stakeholders.
  • Lead Wells Fargo on key sustainability topics with external stakeholders, including NGOs, shareholders, trade associations.
  • Steer and supervise strategies that support environmental and social impacts and ensure alignment of sustainability strategy with the industry regulatory environment.
  • Ensure sustainability-projects align with the company's priorities and are strategically managed to ensure cost effectiveness, technical feasibility, and integration with other initiatives.
  • Coordinate with key business units on relevant opportunities and challenges.
  • Develop and lead Wells Fargo's sustainability communications strategy, including content and narratives for relevant corporate disclosures, the Institute for Sustainable Finance website, and other channels.
  • Ensure sustainability program processes and operations are compliant with environmental, governmental, and industrial regulations.
  • Manage corporate sustainability risk assessments, including climate risk assessments.
  • Champion sustainability education and skill development across the entire organization.
  • Supervise the bank's Sustainability transparency and disclosure initiatives.
  • Manage a team of approximately 25 employees.
  • Manage budget related to sustainability initiatives.
  • Manage allocation of people and financial resources for Strategy and Planning.
  • Foster an internal organizational culture based on sustainable business practices and ethics while empowering employees with a positive social corporate climate.
Required Qualifications:
  • 10+ years of Community Impact or Sustainability experience, demonstrated through one or a combination of the following: work experience, training, military experience, education.
  • 5+ years of Management experience.
  • 5+ years of experience leading an ESG or Sustainability organization.
Desired Qualifications:
  • Experience working in Financial Services or another heavily regulated environment.
  • Proven success leading a large Sustainability organization or practice.
  • Inspiring leadership skills to guide and motivate the team and enterprise towards a shared vision.
  • Strategic thinker and ability to execute on a robust sustainability strategy aligned with Wells Fargo's broader goals.
  • Ability to engage and influence key stakeholders, including employees, customers, investors, community partners, and government regulators.
  • Technical understanding of environmental and sustainability issues, regulatory, and industry trends.
  • Expertise with risk management to identify and mitigate environmental and sustainability risks.


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