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Chief Operating Officer

2 months ago

Charlotte, North Carolina, United States CRG Search Full time
Job Title: Chief Operating Officer

We are seeking a highly skilled and experienced Chief Operating Officer to drive operational excellence and strategic growth across our client's organization.

Key Responsibilities:

  • Develop and maintain strong relationships with employees, vendors, and customers.
  • Drive growth in existing locations and identify new business opportunities.
  • Oversee processes with attention to detail, balancing thoroughness with efficiency.
  • Implement consistent, repeatable standards to facilitate organizational scalability.
  • Prioritize exceptional customer service; implement and manage employee development programs.
  • Enforce accountability in performance management with a balance of compassion.
  • Assist the CEO in managing day-to-day operations while keeping him informed of key developments.
  • Utilize engineering skills to design, implement, and optimize processes.
  • Manage financial performance, including understanding and interpreting the P&L statement.
  • Exhibit confidence and humility; foster a collaborative and respectful work environment.
  • Provide strategic direction while maintaining focus on operational details.
  • Focus on building and sustaining employee capabilities and development.
  • Demonstrate a positive, non-passive-aggressive attitude and a willingness to be hands-on.

Requirements:

  • Bachelor's Degree in Business Administration, Engineering, Construction Management, or a related field.
  • Proven ability to lead teams and manage operations effectively.
  • Strong interpersonal skills for developing critical relationships with stakeholders.
  • Expertise in process optimization, lean manufacturing, and ISO standards.
  • Proficiency in managing financial performance, including P&L understanding.
  • Ability to drive growth initiatives and balance strategic direction with detail orientation.
  • Commitment to exceptional customer service and employee development.
  • Excellent verbal and written communication skills.
  • Strong analytical skills for resolving complex operational issues.
  • Skilled in Excel and ERP systems; D365 experience is a plus.
  • Ability to balance detail orientation with adaptability in a dynamic environment.
  • Demonstrated involvement in M&As and greenfield scenarios.
  • Proven track record in implementing process improvements across multiple locations.
  • Experience managing operations with financial oversight of at least $100M.
  • Extensive experience in senior leadership roles with a focus on scaling organizations.
  • Background in overseeing large-scale projects and influencing process rollouts.