Cybersecurity Professional

6 days ago

Arlington, Virginia, United States DMI (Digital Management, LLC) Full time
About DMI

DMI is a leading global provider of digital services, operating at the intersection of public and private sectors. With a broad range of capabilities across IT managed services, cybersecurity, cloud migration, and application development, DMI delivers on-site and remote support to clients in various sectors, including governments, healthcare, financial services, transportation, manufacturing, and critical infrastructure.

DMI has grown to over 2,100+ employees globally and has been consistently recognized as a Top Workplace in both regional and national categories.

About the Opportunity

The Network Engineer role requires extensive hands-on experience with Cisco and Juniper hardware, as well as supporting larger environments. All Network Engineers are responsible for maintaining the FDIC network infrastructure in a manner that provides a reliable, secure, and scalable environment aligned with the operational requirements of our customer.

All Network Team members periodically work after hours to support system outages and critical infrastructure upgrades. This position may also require an on-site presence one or more days per week.

Key Responsibilities
  • Provide high-level hardware and software support for Cisco, Juniper, Aruba, and NetScaler network devices.
  • Deliver clear, concise, and timely communication to our customers to ensure confidence in our team.
  • Provide timely and effective support and escalation for network systems.
  • Troubleshoot and resolve issues impacting network systems within agreed-upon MTTR objectives.
  • Contribute to the resolution efforts during High or Critical Incidents and participate in root cause analysis processes.
  • Work closely with development and operational teams, globally, to ensure rapid service restoration.
  • Follow process and procedure standards to improve service availability and overall efficiency of systems.
  • Recommend technical solutions, architecture designs, and implementation methodologies that scale.
  • Monitor hardware patch levels (performance and vulnerabilities) and create tickets for required work activities.
  • Support, protect, and maintain the network and security systems, on a 24/7 basis, as assigned.
  • Continually develop expertise on emerging technologies and implementation strategies for infrastructure systems.
  • Improve future resolution of incidents by identifying the need for new and improving existing knowledge articles.
  • Participate in network documentation of all environments, including IPAM, DNS, WAN, LAN, WLAN, and other areas.
  • Adhere to all applicable legal and compliance requirements, policies, and procedures, and standard operating practices.
  • Demonstrated experience with BGP, OSPF, STP, TCP/IP, DNS, and DHCP, along with Azure VNETs, Routing, and Firewalling.
  • Effective time management and organizational skills, with the ability to translate technical issues for business users.
  • Work independently as well as in a team environment, with effective interpersonal communication skills.
  • Respect and value diversity, function as a team member, and be able to work on initiatives with minimal supervision.
  • Thrives in a fast-paced environment and looks for ways to do things more effectively.
Requirements
  • BS Degree in Computer Science or Engineering, or equivalent work experience.
  • 7+ years of relevant technical Network Engineering or Security Engineering/Network Engineering experience.
  • Certifications: Desire two or more of the following: CCNP, CCDP, CCIE, CCSP, CISSP, ITIL, or other related certifications.
Preferred Skills
  • Extensive experience in Data Center environments (Arista, Aruba, Cisco, Juniper).
  • Extensive experience supporting WAN Routers and Layer 2/Layer 3 LAN switches (Arista, Aruba, Cisco, Juniper).
  • Some experience with Wireless Access Points (Arista, Aruba, Cisco).
  • Some experience with Firewall systems (Checkpoint, Cisco, Juniper, Palo Alto).
  • Some experience with Load-Balancing appliances (Cisco, NetScaler, F5).
  • Extensive experience with monitoring, reporting, and ticketing tools (Solarwinds, OpsView, PRTG, SNOW-ITOM).
  • Extensive experience with Layer 1, Layer 2, and Layer 3 troubleshooting of WAN circuits and Layer 2/Layer 3 LAN networks.
Location

Arlington, VA

Physical Requirements

N/A

US Citizenship RequiredWorking at DMI

DMI is a diverse, prosperous, and rewarding place to work. As part of the DMI family, we care about your well-being. We offer a variety of perks and benefits that cater to various interests and needs, while still allowing you to work directly with award-winning, Fortune 1000 clients.

  • Community – Blood drives, volunteering opportunities, Holiday parties, summer picnics, Tech Chef, Octoberfest, and more.
  • Convenience/Concierge – Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and more.
  • Development – Annual Performance management, continuing education, tuition assistance, internal job opportunities, career enrichment, and advancement.
  • Financial – Generous 401k match for both pre-tax and post-tax (ROTH) contributions, financial wellness education, EAP, Life Insurance, and Disability.
  • Recognition – Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgement through Give-A-Wow, employee referral bonuses.
  • Wellness – Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, on-site lactation rooms.

Employees are valued for their talents and contributions. We take pride in helping our customers achieve their goals, which contributes to the overall success of the company.

DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability.

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