Veterinary Care Specialist
3 weeks ago
At Olde Towne Animal Hospital, we are seeking a skilled Licensed Veterinary Technician to provide exceptional care to our patients and outstanding service to our clients. Our ideal candidate has experience in animal care, client communication, and veterinary procedures, with a passion for improving the lives of pets and their owners.
Key Responsibilities:- Client Communication: Provide status updates for hospitalized patients, home care instructions, pre- and post-op instructions, and medication administration guidance. Address client medical questions with confidence and direct complex inquiries to veterinarians.
- Client Education & Support: Educate clients on preventative medicine, wellness care by age, vaccine requirements, laboratory procedures, and support hospital financial policies by preparing estimates and discussing financial commitments.
- Customer Service: Greet clients, escort them and their pets into exam rooms, ensure smooth transitions to the front desk, and promote the practice's products, programs, and services.
- Animal Handling & Care: Restrain animals safely and compassionately, assist veterinarians in medical, surgical, and dental procedures, prepare patients for surgery, administer anesthesia, monitor patients during surgery and recovery, and administer fluids.
- Facility & Equipment Maintenance: Properly care for all surgical materials, maintain hospital equipment and inventory, and ensure the surgery room, ICU area, exam rooms, and treatment areas are prepared and maintained.
- Record Keeping: Maintain accurate and detailed patient records using a paperless medical record system, ensuring all procedures, vaccinations, and notes are documented for proper billing.
- Pharmacy Assistance: Assist with dispensing medications as directed by the veterinarian, prepare prescription labels, and appropriately package medication.
- Safety & Technical Skills: Follow DEA, OSHA, and hospital safety guidelines; administer SQ, IM, and IV injections; perform laboratory tests, radiographs, and electrocardiograms; place IV catheters; perform emergency treatments such as bleeding control and external cardiac massage.
- Licensed Veterinary Technician (LVT) certification.
- Ability to handle animals safely and compassionately.
- Knowledgeable about common disease states and able to alert veterinarians to changes in patient conditions.
- Familiarity with DEA, OSHA, and hospital safety guidelines.
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